Nilushka Dalpethado

I would describe myself as someone who is a self-motivator, a self-starter, a quick learner, a hard worker, a genuine and trustworthy person. 

As a background to my personal life, I’m married, I have two kids and my wife is a teacher in a reputed school in Sri Lanka.

I have been successful at Innodata Lanka Pvt. Ltd. for a long 7 years and during my career as an Associate-Production, I have handled different KPO projects/processes. I have undertaken quality checking for over 3 years and I was promoted to Senior Associate-QC. From 2017 to 2023 I worked as an Executive Sales Force Excellence at a Sri Lankan Branch of a Pakistan-based pharmaceutical company (PharmEvo), a subsidiary of CIC Holdings PLC in Colombo 02. In this position, I was responsible for overall Salesforce team coordination work, Data entry, Reports generating, and Data Analysis with the Salesforce automation system supporting the marketing team and the higher Management. Most recently, I worked at a Travel agent in Sri Lanka named Traveli Ceylon Holidays pvt. Ltd. as an administrative coordinator giving general administrative support and coordinating with hotels and drivers to operate tour requests. Additionally, I worked as a Support Assistant for an Event and Entertainment company part-time from May 2020 until January 2024. My responsibilities included providing support to the Sound engineers to ensure seamless sound quality, setting up and maintaining sound equipment during live events, managing inventory and organizing equipment storage, delivering customer service to artists, clients, and event attendees, and supporting various duties related to live event arrangements. 

I have especially experienced in working with computerized systems and working with outside vendors very positively as well. Currently, I’m residing in Dubai and resigned from working as a General Assistant in the Bond store at Emirates Flight Catering doing my duties such as unboxing, packing, arranging, and delivering the goods in the Equipment Store.

High School Diploma Equivalent