Niyas Ahamed

Good Day

Kindly find attached copy of my resume for this mentioned position. Looking forward to attend an interview at earliest.

Yours sincerely

Niyasahamed T.H

Deira, Dubai

FAIRMACS Shipping & Transport Service PVT Ltd 
Billing Assosciate & Documentation Staff June 2009 - May 2022
 Maintained and up to date billing system , generate and sent out 
invoices , process adjustments , carry out billing , collection and 
reporting activities , communicate with customers via phone , email 
or personally.
 Having training support to billing team on processing of invoices,
summaries, customer inquiries and disputes.
 Providing accurate feedback on future buying trends to their respective 
customers.
 Ensure that all processes comply with internal standards.
 Average of 1000 invoices processed per accounting period
Hallmark Hotel , Dubai UAE 
IT Support Technician June 2006 - July 2008 
 Maintained detailed documentation of all customers.
 Resolved computer hardware, printing installation , word processing , 
email and operating system issues 
 Installed workstations, servers network equipment.
 Resolved virus and malware issues.
 Setup equipment for employees , including installing cables and hardware

Waznath Enterprise , Brunei Darussalam
Salesman January 2003 - December 2005
 Maintained detailed documentation of all customers
 Assisting the customers with questions regarding tablets, laptops,
computers, and game systems.
 Providing the customer service by acknowledging the customer and their 
needs, assisting products/services while ensuring a safe environment.
 Greeting the site to store customers, performing picks of customers orders 
for holding until pick-up