Nompumelelo “Pumi” Shabangu

Experienced Watch Technician with a demonstrated history of working in the Luxury Goods & Jewelry industry. Skilled in Luxury Watch Authentication, Technical Support, After Sales Systems, Strong micro mechanical engineering professional. An active secondary watch market personnel with in-depth industry knowledge.

Luxury  Watch Authenticator & Production Year Dater

Luxury Watch Workshop administration

Luxury Watch Technical Service Advisor

Luxury Watch Appraiser 

WATCHMAKER’S APPRENTICE at BACHER & CO
- Training under Master Watchmaker Ezekiel Dan Mabaso on Hand Eye Coordination, Disassembly and Reassembly of watch Case strap bezel, crown tube.
- Complete service of Quartz & Quartz Chronograph
- Complete service of Manual wind and Automatic watch movement 
- Complete service of Perpetual and GMT automatic movements
- Training on Service of Mechanical Spring Driven & Pendulum  clocks
- Rate check and adjustment of wristwatches and clocks.
- Training on CRM & Repair Shopper systems.
Reason for leaving : Seeking growth and exposure to a Wider Range of Brands

WATCH TECHNICIAN at PICOT & MOSS 
with the focus on
- Diagnostics (complete assessment of watch conditions as it arrives at the workshop, specify if watch requires a partial or complete service and also specify if any parts need to be changed out e.g. glass, pushers…)
- Disassemble Technician ( disassemble watch according to job that needs to be done)
- Quality Control (receive watch back from watchmaker, ensure it was repaired to specifics that customer agreed to on the quotation, also make sure watch is running and timing has been tuned
 to factory specs, also make sure no dust particles in watch and watch will not be compromised as it leaves the workshop)
- In House Watch Repair Stage Tracking System
Reason for leaving : Toxic work environment

WATCH TECHNICIAN RLG Africa (Richemont Africa)
namely working on Cartier & Baumer Mercier 
- Assemble all case component
- Partial/ Complete Service of movement
- Glass/Crown/Stem/Pusher Replacement
- Check and ensure waterproofness of the case
- Complete Refurbishment of case and bracelet
- Analyze and take decisions to define proper methodology to repair the movement.
- In House Watch Repair Stage Tracking System
 Use and developed adequate tools and processes to correct issues that can arise during the repair process
Reason for leaving : Contract Worker

WATCH TECHNICIAN at MARIOS JEWELLERS 
Instore Watch Technician in a Luxury Retail space, namely working on Omega, Rolex,
Montblanc Timepieces , Blancpain, Cartier.
- Full service on movements movement dismantling, 
- replacement/ fixing of broken parts, 
- cleaning, reassemble, rate check and adjustment.
- Constantly being aware of the pressure's associated with being an instore technician and work with calm in all situations.
Reason for leaving : End of Contract

WATCHMAKER at MATT AREND TIMEPIECES 
- Assist with Development of New Models
- Repair Complete/ Partial Service
 of Watches
- Technical Adviser to Designer
- Quality Control
- Implemented After service system for repair management
Reason for leaving : Verbal abuse in work environment

Watch Technician at Bacher & Co Watch Technician
- Diagnostics
- Generate Quotation repair shopper system
- Disassemble - Assemble all case component
- Partial/ Complete Service of movement
- Crystal /Crown/Stem/Pusher Replacement
- Check and ensure water resistance
- Complete Refurbishment of case and bracelet
- Analyze and take decisions to define proper methodology to repair the movement.
 Use or develop adequate tools or processes to correct issues that can arise during the repair process
Reason for leaving : Covid 19 Retrenchment

Technical Service Coordinator at Topwatch 
Various Luxury Timepiece Brands
namely Rolex, Patek, Paneria, Audermars Piguet, Breguet, IWC, Brietling. 
- Timepiece Condition and History Reports
- Diagnostics
- Customer Quotation
- Authentications
- Source Spares
- Liaise with Brand House
- Liaise with 3rd Party Service Centre's
- Oversee workshop workflow and Track Tickets on Repair Shopper (CRM & Invoice System)  
- Quality Control
- Consumer Technical Advisor (watch education)
Reason for leaving : Seeking growth and exposure to a Wider Range of Brands that do not make it to the Region

Junior Watch Authenticator at The Luxury Closet (UAE)
-Luxury and Fashion Watch Authenticator & Production Year Estimator
-Condition Grading and Diagnoses
-Appraisal for Retail and Resell Value
-Minor Watch Repair
-Liaise with Brand House
-Technical Data Capture
-Buying Dashboard system 
-CCS & CRM Systems, Excel
-Quality Control
-Excel 
Reason for leaving : Company's recently revised strategy for watches, does not align with my values as a compromise in Quality over Quantity is nothing i want any part in.

Advanced Professional Photography Certificate Market Photo Workshop