
Nur Al Ashnafi
Customer Service / Support
About Nur Al Ashnafi:
First of all, thank you for giving me this opportunity to introduce myself. My name is Nur Al Ashnafi. I am from Bangladesh.I have completed my bachelors degree in textile engineering from Daffodi International University and currently i am pursuing my higher national education Hnd in Btech Computing (cybersecurity engineering)level 4&5 in Regent Middle East,Dubai UAE. I belong to a nuclear family.
My hobbies are reading books and listening music.
My strengths are I am hard working and self motivating person and I have strong communication skill. I am quick learner. My short term gool is to get job in reputed company and long term goal is to achieve good position like yours where I can build my career and help the organization too.
That's all about me.
Experience
1.QUALITY CONTROLLER (QC)/Parthenon Sportswear Ltd.
2018 - 2019
Key responsibilities:
Monitoring the quality aspects of incoming raw materials to the organisation and the product that are ready to be shipped also ensure that manufactured products meet the specified quality standards set by the organization before being sent to customers.
Suggest budgets and improvements based on the above information
2.TELESALES EXECUTIVE/Phoenix Solutions
2021– 2023
Key responsibilities:
Contact potential or existing customers to inform them about a product or service
using scripts and answer the questions about products or the company to understand
customer requirements and close sales.Direct prospects to the field sales team when
needed.Enter and update customer information in the database for taking and
process orders in an accurate manner.Inbound sales respond to calls from current
and potential customers. In contrast, outbound calling handles ringing prospects in
order to generate sales.Keep records of calls and sales and note useful information.
3.STOCKSY UAE/ TELE SALES REPRESENTATIVE
(STOCK MARKET FIELD)
2024 (February - April)
Key responsibilities:
Role of investment products to high Network Individuals. Tracking and
following up on leads by calling them.Sales leads over the phone and
closing/assisting the Head of Sales in closing the deals.
Note down the client information on the Canvas from the beginning of the
first call.
Education
Regent Middle East, University, Dubai
The Pearson BTEC Higher National Diploma
(HND) in Computing (Cyber Security) Level
4 & Level 5
Present-2024
Daffodil International University
Bachelor in Textile Engineering
Completed in 2021
The Millennium Star School And College
Higher Secondary Certificate
Completed in 2016
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