Pralene Henry

My extensive 15-year career at Discovery Health in South Africa, a leading medical health insurance provider, has equipped me with a comprehensive understanding of the industry.
During my tenure, I progressed through various roles, including Customer Relationship Manager, Team Leader, Trainer, and Service Consultant. This experience has honed my skills in customer service, member and health professional relations , medical billing, pre-authorisation of in hospital events and claims processing. 
Notably, I consistently achieved top performer status, demonstrating my commitment to excellence.
I hold a Bachelor of Science degree and am eager to contribute my expertise to a reputable organization in Dubai.
Thank you for your time and consideration.
Kind regards,
Pralene Henry

My extensive 15-year career at Discovery Health in South Africa, a leading medical health insurance provider, has equipped me with a comprehensive understanding of the industry.
During my tenure, I progressed through various roles, including Customer Relationship Manager, Team Leader, Trainer, and Service Consultant. This experience has honed my skills in customer service, member and health professional relations , medical billing, pre-authorisation of in hospital events and claims processing. 
Notably, I consistently achieved top performer status, demonstrating my commitment to excellence.
 

Education

BSc in Microbiology & Biochemistry – University of KwaZulu-Natal | Graduated 2008 Qualifications attested and recognized in the United Arab Emirates.

Certifications & Training

Core Peak Performance – University of Stellenbosch | NQF Level 6 | Completed 2016

Discovery Lead Programme – Team Leadership Training | 2017 – 2018