About Rabab Laqtib :
Accomplished and Energetic with solid of achievement in Front office department.Motivated leader with strong organisation and prioritisation abilities
Experience
Assigns duties and shifts to employee and observes performances to ensure adherence to hotel policies and established operating procedures
Create schedule utilizing forecasting and scheduling tools to provide maximum efficiency and labor savings
Successfully work with the Hotel Operations Manager to ensure that the set target for brand audit is achieved
Assume manager on duty shift in absence of General Manager
Set up controls (over time, safety deposit boxes, master keys, banks, etc.) and audit them on a timely basis to ensure the accuracy and completeness of all work handled by the front desk
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Maintain close communication with housekeeping, sales, maintenance and all other departments. Uphold a professional image at all times through appearance and dress
Coach, monitor, and develop team members for improved performance
Review work procedures and operational problems to determine ways to improve service, performance, or safety
Responds quickly to all guest requests in a caring friendly and professional manner, consistently follow up to ensure guest satisfaction that meets and exceed our services standards
Resolves guest complaints to the satisfaction of the customer by being guest centric, friendly and caring. Communicates to Management any problems, complaints or unhappy guests
Education
Assigns duties and shifts to employee and observes performances to ensure adherence to hotel policies and established operating procedures
Create schedule utilizing forecasting and scheduling tools to provide maximum efficiency and labor savings
Successfully work with the Hotel Operations Manager to ensure that the set target for brand audit is achieved
Assume manager on duty shift in absence of General Manager
Set up controls (over time, safety deposit boxes, master keys, banks, etc.) and audit them on a timely basis to ensure the accuracy and completeness of all work handled by the front desk
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Maintain close communication with housekeeping, sales, maintenance and all other departments. Uphold a professional image at all times through appearance and dress
Coach, monitor, and develop team members for improved performance
Review work procedures and operational problems to determine ways to improve service, performance, or safety
Responds quickly to all guest requests in a caring friendly and professional manner, consistently follow up to ensure guest satisfaction that meets and exceed our services standards
Resolves guest complaints to the satisfaction of the customer by being guest centric, friendly and caring. Communicates to Management any problems, complaints or unhappy guests
Professionals in the same Customer Service / Support sector as Rabab Laqtib
Other users who are called Rabab
Jobs near Dubai, دبي
-
Controlling Analyst Corporate Retail
Found in: Talent AE A C2 - 2 days ago
AL-FUTTAIM GROUP Dubai, United Arab EmiratesKnowledge in IFRS / MFRS / otherlocal regulations · Audit background ispreferred · Knowledge of Microsoft Office Suite(Word, Excel, PowerPoint, Access,Outlook) · Demonstrated ability to workeffectively in a multi-nationalorganisation · Detail-oriented andreliable · Problem solver ...
-
Sr Product Manager
Found in: Talent AE A C2 - 1 day ago
Amazon Dubai, United Arab EmiratesBasicQualifications · 5+ years of product or programmanagement, product marketing, business development or technologyexperience · Bachelor's degree orequivalent · Experience owning/driving roadmapstrategy and definition · Experience with end toend product delivery · Experience wi ...
-
Administrator RPSM
Found in: DrJobEN AE A2 - 2 days ago
ASUS Dubai, United Arab EmiratesHigh-End Residential Construction Project Manager · Summary · The Project Manager will lead and oversee our high-end residential builds within New York City. You will work with Engineers, Architects, Subs, and crew members to create a project time frame, distribute resources, and ...