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Customer Service / Support
Abu Dhabi
Reham Allam

Reham Allam

Customer Relationship Managment
Abu Dhabi, أبوظبي


About Reham Allam:

Client-focused Relationship Management professional with a proven track record in cultivating strong partnerships. Skilled in strategic communication and client satisfaction. Adept at collaborative problem-solving. Ready to contribute expertise to drive positive outcomes. 


Client Relationship Manager

DarGlobal · Feb 2024 - Present 
Dubai, United Arab Emirates

Assistant Manager Business Development - Corporate Financial Services Arab African International Leasing “AAIL” - Arab African International Bank
11/2022 – Present

  • Increased annual sales revenue through strategic client outreach and fostering long-term partnerships.
  • Contributed to year-over-year revenue growth by identifying profitable investment opportunities.
  • Negotiated and closed financial leasing deals, leading to portfolio expansion.
  • Achieved a substantial increase in leads and revenue through strategic partnerships.

Section Head Business Development - Corporate Financial Services El Taamir Financial Leasing and Factoring “Al-Oula”
03/2021 - 11/2022

  • Led the Corporate Team, managing a significant portfolio of corporate leases.
  • Structured innovative revenue leasing deals aligning with the company's growth strategy.
  • Implemented tailored leasing solutions, increasing customer satisfaction.
  • Introduced innovative pricing models, enhancing competitiveness and market share.
  • Spearheaded negotiation and execution of revenue leasing agreements.

Senior Officer Business Development - Corporate Financial Services El Taamir Leasing and Factoring “Al-Oula”
10/2018 - 03/2021

  • Consistently exceeded revenue targets by identifying and capitalizing on lucrative opportunities.
  • Cultivated relationships, leading to successful closure of high-value leasing deals.
  • Collaborated with cross-functional teams to streamline the leasing process.

Assistant Manager Business Development - Corporate Financial Services CAPEX for Financial & Leasing Consultancy
11/2015 - 10/2018

  • Identified and targeted prospective clients to expand the client base.
  • Managed a robust sales pipeline through effective use of CRM tools.
  • Collaborated with internal teams for seamless deal execution.

Collections & Recoveries Officer Barclays Bank, Cairo, EG
07/2008 – 01/2014

  • Managed collection process for outstanding debts.
  • Developed strategies for effective recovery of delinquent accounts.
  • Coordinated with clients for repayment plans and settlements.
  • Utilized data analysis to assess credit risk and recommended recovery actions.
  • Collaborated with legal teams for necessary legal recovery proceedings.



Bachelor's degree in Mass communication

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