Riahi souhir

I am also passionate about the hotel & tourism and sales sectors. I have worked in these sectors which have allowed me to gain experience. I also like challenges and I will be ready to contribute to the achievement of the objectives.
Hardworking, rigorous, and available, I am now looking for a new opportunity to use my skills to offer a stimulating work environment to my future colleagues.

Saleswoman at FATALE perfume and cosmetic product April 2022 – October 2022
Bizerte, Tunisia
- Sale of products
 

- Counsel for the client
Reception agent at Andalucia Hotel March 2021 – January 2022
Bizerte, Tunisia
- Accompany guests to their rooms and provide detailed information about the hotel's services and facilities,
Exact knowledge of the services.
- Check in check out.
- Record cash register operations.
- Performs other receptionist administrative duties such as filing, photocopying, transcribing, and faxing.
- Order reception supplies and maintain inventory

Saleswoman at ZARA January 2020 - October 2020
Tunisia
- organization of inventories and stock levels
- evaluation of customer needs

Reception agent at the Golden Tulip Mechtel Hotel February 2018 – December 2019 Tunisia
- Maintain records of available rooms, reservations, and leased rooms.
- Register customers in the arrivals register and assign them rooms.
- Maintain office security by following security procedures and controlling access through the front desk (register control, issuing visitor badges)
- Answer, screen and transfer incoming phone calls.

Reservation Agent | Traveltodo January 2015 – August 2016 Tunisia
- Receive all reservations made by phone, fax, or email.
- Ensure a personalized welcome to the customer's request
- Quickly identify the customer's needs and offer a solution and an adapted sales pitch
- Suggest specific hotel programs to complement the reservation
- Carry out all administrative follow-up operations for these reservations

Administrative assistant January 2013 – July 2014 Menzel Jamil School | Bizerte
-Answer and redirect phone calls Arrange and schedule appointments.
-Schedule meetings and write detailed minutes.
-Schedule meetings and write detailed minutes.

2nd year in Italian literature
2015
Ibn Charaf Institute of Humanities, University | Tunisia
Baccalaureate Diploma “Experimental Sciences” Section
2013
Menzel Djemil High School, Bizerte