Rola Staif

Motivated professional with extensive experience in customer service, sales and administrative tasks Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments

Public relation officer–AMID facilities management
2023 from June to September
 Working on transactions in Ministry of Human Resources & Emiratisation
(MOHRE & TASHEEL)
Administrative Assistant Elbruz Technologies, Remotely
2020 | 2022
 Received and sorted incoming mail and packages to record, dispatch
 Executed record filing system to improve document organization and management
 Sorted and distributed office mail and recorded incoming shipments for corporate records
 Created and maintained databases to track and record customer data
 Processed customer orders accurately and within agreed timeframes to meet service standards
 Assisted development and implementation of new administrative procedures
 Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
 Assisted coworkers and staff members with special tasks on daily basis.
 Managed phone and email correspondence and handled incoming and outgoing mail.
 Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
 Managed filing system, entered data and completed other clerical tasks.
 Established administrative work procedures to track staff's daily tasks

EDUCATION
Bachelor's degree: Mechanical Engineering
Aeronautical Engineering
University of Aleppo | December 2022 | GPA: 74.43