Ryan Britton

I am a very fair, honest and socially aware person with a good work ethos. I hold my core values, morals and beliefs extremely close to my chest and have always stood up for what I believe in. I am always open to change, constantly seeking to grow and improve not only my life, but the lives of others. I am a humanitarian at heart who enjoys practicing kindness and acting as the mediator in situations of conflict- hence my pursuit of a degree in I/O Psychology. However, I have many passions and also seek to explore my creativity and innate passion for media in an ever-expanding world. Thus, although I may still have a lot to learn, I believe that the plethora of tangible and intangible skills I have learnt from both university and various jobs has equipped me to contribute to any project in a meaningful way. It is with this belief and desire to succeed that I hope to inspire and empower those around me, whilst creating something special.

Greeting and welcoming guests Upselling premium items across both food and beverage. Placing orders accurately. Providing a fulfilling and memorable guest experience by attentively explaining each food item and checking satisfaction. Ensuring a high-level of efficient and clean service, with great consideration of the restaurant's standard and table turnover policy. Coordinating with supervisors on the allocation of section assignment, staff training, break timings and individual responsibilities. Handling various complaints regarding food, beverage and atmosphere across diner service, club service and brunch service. Taking care of payments, applying the correct discounts, and informing guests of the appropriate promotions. Assessing candidates on trial and providing upper management with feedback of the capability and suitability of said candidate. Training and developing new staff members, as well as existing ones. Upsell premium bottles of alcohol as a VIP waiter in an exclusive club. Modeled in videos and photoshoots for promotional content.

Research Methodology. Industrial Psychological Assessment. Managerial and Organisational Psychology. Personnel and Career Psychology. Consumer Psychology.