Sabana sulaiman

Experienced professional with strong educational background, a techie with a profound passion towards Learning & Development & people management, an excellent go-getter with a ‘can – do’ attitude & 6+ years of demonstrated people management experience, excellent corporate, classroom as well as one-on-one-live training delivery experience in Telecom, Retail, Banking, ITES, Networking as well as Ed-tech industry. The ultimate people person, aspiring writer and a passionate trainer, confident public speaker with no inhibitions, with attention to detail, always eager to learn new technologies, with good interpersonal skills allowing to work with people at all levels & from different nationalities and cultures; focused, very organized, contributes great business inputs and has a never ending passion towards my work

Training Specialist/ Learning & Development 
The Marketing Quotient | Dubai | UAE 
Industry: Telecom | Banking | Technology Services & Contact Center Outsourcing
November 2021 to January 2023

Handled multiple profiles as follows: 

1. UAE Operations
2. Contact Centre Operations & Quality Analysis
3. Learning & Development
4. Training Need Analysis, Training curriculum design, Training Delivery

AI & ML Coding Trainer
Whitehat Jr | Kerala | India
Industry: Ed Tech 
November 2020 to October 2021

Training Specialist
Oxy Mobile Phones Trading (DU Telecom) | Dubai | UAE 
Industry: Telecom
September 2017 to April 2019

Corporate Trainer
050 Telecom (Etisalat Telecom) | Dubai | UAE 
June 2015 to June 2017
Industry: Telecom

Senior Executive -Quality Assurance and Compliance 
CSS Corp | Chennai | India  
Industry: Contact Center | ITES| Networking
June 2012 to June 2014
 

M. Tech Computer Science & Engineering
Jyothi Engineering College | CGPA: 8.53
University: APJ Abdul Kalam Technological University
Kerala, India 
 

B.E. Computer Science & Engineering
TSITW | CGPA: 7.02
University: Anna University, Chennai - Tamil Nadu, India