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Salah Hassan

Salah Hassan

Service Delivery Manager

Upper Management / Consulting

Dubai, دبي

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About Salah Hassan:

With over 18 years of experience in managing IT operations, projects, and teams, I'm a strategic and innovative Senior Service Delivery Manager, a leading IT solutions provider. I have a proven track record of delivering complex and high-value IT projects that align with business goals and objectives, and exceed customer expectations.

My core competencies include IT infrastructure assessment, planning, and implementation, IT service management, vendor and stakeholder management, quality assurance and compliance, continuous improvement and reporting, and team leadership and development. I possess excellent problem-solving, communication, and leadership skills, and a deep understanding of IT systems, processes, and technologies. I hold the PMP and ITIL Certificates, and I'm proficient in operating systems, hardware, networking, and software. I'm passionate about leveraging IT solutions to enhance business performance and customer satisfaction.

Experience

With over 18 years of experience in managing IT operations, projects, and teams, I'm a strategic and innovative Senior Service Delivery Manager, a leading IT solutions provider. I have a proven track record of delivering complex and high-value IT projects that align with business goals and objectives, and exceed customer expectations.

Education

Bachelor in Computer Science Engineering, PMP, and ITIL

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