Sami Zighan

IT leader with 20+ years of experience in Pharma and F&B, driving ITSM, PMO, E-commerce, and digital transformation.

• Senior Manager – IT Portfolio & Digital Programs
  Americana Restaurants (2018 – Jan 2026)
  Leading enterprise IT governance, PMO, digital transformation initiatives, and IT service management across the MENA region, supporting major restaurant brands including KFC, Pizza Hut, and Hardee’s.
• Regional IT Project Manager – Gulf, Levant & Central Asia
  Americana Restaurants (2011 – 2018)
  Managed large-scale, multi-country IT programs across 13+ countries, delivering ERP, telephony, e-commerce, and digital innovation projects.
• Regional IT Site Services Leader – MENA
  Eli Lilly & Company (2010 – 2011)
  Oversaw IT operations, infrastructure, budgeting, and service performance across multiple countries in the MENA region.

Bachelor of computer science 

Mutah University 

1993 —997

PMP

ITIL