Saqib Surve

Having 10+ years of experience in Automobile warranty field. 

Worked with TML as Team lead of Warranty Settlement Team, accountable for World wide warranty settlement and Warranty terms updation in system.

Total 10.6 years of work experience
 Worked in the area of Aftersales-Service and Spares.
 Extensive Knowledge of Vehicle Aggregates, Mechanisms and Technologies.
 Updation of Warranty in System for TML Vehicle,
 Maintenance of Warranty system, addition or reduction in Warranty as per policy.
 Prolife Business Handling.
 Pre-delivery Inspection of vehicle.
 Good knowledge of Warranty claims handling procedure.
 Analyze Repeat Repairs and initiate actions to correct the root cause
 Internal Quality Checking for processed Warranty claim.
 Query Desk for CVBU (Pan India)
 Attending Breakdown (on site repair).
 Customer Visit (Fleet owner)
 Customer Satisfaction. Supervision on Shop floor (Technician Allocation

Did ITI in COPA, Passed in HSC and SSC.