Senthamizhselvan Senthamaraikannan

Seeking a dynamic and challenging role as an IT Support Engineer, where I can utilize my extensive technical expertise and passion for problem-solving to provide top-notch support, ensuring seamless operations and foster collaborative relationships to propel an organization towards technological excellence and competitive advantage.

IT Support Engineer Duration: May 2021 - Present
Apollo Computer Technologies, Ulundurpet, India.
• Creating, updating firewall rules based on the organization's requirements.
• Creating and maintaining Domain user accounts and implementation of Organizational Unit (OU) and Group Policies configuration.
• Regularly monitor firewall performance and health to identify any potential issues.
• Regular review of logs, traffic patterns, and system alerts in firewall.
• Creating, managing, segmenting VLANs and assigning VLAN IDs on network switches.
• Configure and manage port channels and bundling multiple physical links together to increase bandwidth and provide redundancy.
• Managing devices and application through Kaspersky Endpoint protection.
• Scheduling regular scan in the Clients and Servers Endpoint protection solution.
 

Technical Support Engineer Duration: April 2019 – April 2021
Noon Ecommerce Solution – Riyadh, Saudi Arabia.
• Handle first level incident/problem determination and resolution on queries within the agreed service levels.
• Supporting IT infrastructure and responsible for configuration, maintenance and provide 24*7 availability of Network systems for reliable operation.
• Implement and Managing VLAN, Spanning tree, VTP, Ether Channel, Port Security and inter-VLAN routing with access list.
• Configure DTP modes on switch ports, ensure proper trunking between switches, and troubleshoot any DTP-related issues.
• Configuring and maintaining VPN connections for remote access and site-to-site connectivity. • Timely escalation of incidents to L2& L3 whenever necessary.

Bachelor of Engineering