shaba banu

Receptionist / Administrator

Administrator / Manager (Najmat Al Huda Pest control &Cleaning) (DECEMBER 2018 - PRESENT )
Key Deliverables:
• Managing the day-to-day requirements of the pest control operations team.
• Ensure the resources and team members are efficiently utilized, planned and executed in line with the plans.
• Allocate the pest control teams to site locations in line with project and mobilization plans.
• Delegating project tasks to operations team members, monitor the completion of the tasks from open to close.
• Assist with project mobilization and demobilizations under the guidance of the Mobilisation Manager
• Manage the team of site operations technicians.
• Ensure the performance of the team is managed in line with the role expectations.
• Maintain good relationship with the team and encourage proactiveness.
• Responsible for maintaining all weekly reporting requirement for Projects.
• Ensure all trackers of key processes are up to date and points are actioned on time

Administrator (Excel Food Stuff Trading ) (DECEMBER 2013- DECEMBER 2017 )
Key Deliverables:
• Excellent telephone manner.
• Dealing with all internal and external mail therefore reading and responding to all emails internally and externally.
• Taking clear messages and passing these promptly to the appropriate member of the team using judgment of urgency.
• Provided reception duties on behalf of the team, which involved providing face-to-face contact for visitors in a responsive and courteous manner.
• Checking the daily sales report and updating in the system.
• Maintaining the stock report and checking weekly.
• Follow up with the sales man for the credit customer’s payment.
• Preparing monthly statement of Account.
• Organize and coordinate meetings, conferences, travel arrangements.
• Process payments and documents such as invoices, vouchers, employee reimbursements and statements.
• Ensure to have a proper filing for all types of documents.
• Administrative duties, including Invoices, Basic quotes, LPO, office stationary orders.

Receptionist/ Administrator (Youthworx Interiors LLC ) (DECEMBER 2011 – JULY 2013 )
Key Deliverables:
• Answering the telephone dealing with queries over the phone as well as on a face-to-face basis or referring them to the relevant member of staff.
• Booking appointment and cancellations, sending and responding to faxes.
• Overseeing administrative activities and coordinating with various internal departments for smooth functioning.
• Organizes business travel itineraries and accommodation for company managers, visitors; maintains executive’s appointment schedule by planning and scheduling.
• Ensure to have a proper filing for all types of documents.
• Responsible for Managing and directing front office.
• Providing support to professional staff members.
• Responsible for creating databases of client's information.
• Take and relay messages.
• Provide information to callers.
• Direct persons to correct destination.
• Maintain appointment diary either manually or electronically.
• Dealing with all internal and external mail therefore reading and responding to all emails internally and externally.
• Administrative duties, including Invoices, Basic quotes, LPO, office stationary orders.

Diploma in fashion designing