Shijad Rasheed

Dynamic and result oriented senior operations leader with over 14 years of experience in Dubai, UAE across the industries

of hospitality, facility management, and real estate. Strong analytical and problem solving capability combined with a solid

understanding of financial plans. Dedicated to continuous process improvement in the face of rapidly evolving markets

and proactive in finding revenue driven initiatives and cost effective solutions.

Hotel Manager

York International Hotel

Shireen Gulf Hospitality, Dubai, UAE.

November 2019 – November 2021

• Management of 102 Rooms, 4 Clubs, 3 Bars, 1 Café, 3 SPA & Recreational Facilities

• Key Achievements:

o Established SOPs and streamlined workflows to improve performance.

o Formulated long & short-°©‐term strategic operational plans that enhanced profitability.

o Maintained 90% occupancy rate during peak period of pandemic.

o YoY revenue growth of 30% from 2020 to 2021.

o Established sustainable management in liaison with the DTCM to reduce utility operational cost and

support Sustainable Tourism.

o Refurbishment and opening of All Day Dining facility in the hotel.

Hospitality General Manager / Managing Partner

Najm Al Sabah Hospitality & Facility Management Services

Uniworld Holdings, Dubai, UAE

August 2018 – October 2019

• Company formation and business development

• Overall hospitality and facility management operations of the following properties:

o Platinum Tower by Oryx Hospitality Group (G+9 Floors, 284 Apartments)

o Siraj Towers by The First Group Properties (G+30 Floors+3Parking, 354 Apartments)

o Spirit Tower by The First Group Properties (G+19 Floors, 386 Apartments)

o Matrix Tower by The First Group Properties (G+34 Floors+3Parking, 381 Apartments)

General Manager

FIVE Hospitality Group

Subsidiary of FIVE Holdings Group, Dubai, UAE

September 2012 – July 2018

Positions Held:

Resident Manager – SKAI Residency (Acquired from Emaar Hospitality Nuran Serviced Residences)

September 2012 – October 2015

o Managed 116 Standard Apartments & Recreational Facilities

o Maintained a monthly average occupancy rate of 86% to 92%

o 20% to 28% increase in revenue every year

o Ranked 185th among 539 registered specialty accommodations in Dubai under Boooking.com

o Ranked 50th among 283 registered specialty lodgings in Dubai under Trip Advisor

o Consistent Excellence Award from Trip Advisor and Booking.com

General Manager – FIVE Hospitality Group

October 2015 – July 2018

Key Achievements:

o FIVE Hotel Palm Jumeirah (5* Hotel with 478 Hotel Rooms + 221 Residences)

§ Pre-°©‐opening management

§ Preparation of comprehensive OS&E List and entire process of procurement and logistics

§ Residential Operations & Budgeting

§ Owners’ Association Management

§ Service Charge preparation and approval from RERA

o Zaya Nurai Island (5* Boutique private island resort in Abu Dhabi)

§ Review and restructure resort operations achieving 30% cost reduction

§ Increased occupancy rate and revenue growth

§ Facility management company formation

o Maiden Shanghai Specialty Restaurant (360+ covers)

§ Pre-°©‐opening and post-°©‐opening management

§ F&B Costing and Budgeting

o SKA1 Holiday Homes Rental LLC (SKAI Residency 116 Apartments)

§ Entire property management

o Sunset Owners’ Association Management (Listed in RERA)

§ Company and Board Members’ formation

§ Property Cost Analysis, Supplier/Vendor benchmarking in accordance to MOLLAK system, Budget

preparation, Board Members’ Representative in RERA to approve audits and service charges

§ Financial management (service charge invoicing, collections, supplier settlements, year-°©‐end

auditing in liaison with the finance department)

o FIVE Facility Management Services LLC

§ Company formation

§ Provided sustainable and technology-°©‐driven total facility management services

§ Entire facility management operations of the following properties:

v Al Alka 2, The Greens

v Villa Heights (Villa Mira & Villa Pera), Jumeriah Village Circle

v FIVE Hotel Palm Jumeirah Residences

o SEA SKAI Yachts (Yacht Rental Services)

§ Company formation

§ Sales & Marketing

o Represented FIVE Hospitality Group in International Hospitality Expo, Orlando, USA (Feb 2018)

Front Office Team Leader

EMAAR Hospitality, Nuran Serviced Residences (Currently Soluxe Residences by Petrofac China)

The Greens, Dubai, UAE

March 2010 – September 2012

230 Serviced Apartments & Recreational Facilities

Guest Service Executive

Somerset Serviced Luxury Residences (Currently Park Hotel Apartments)

Al Jaddaf, Dubai, UAE

June 2007 – March 2010

84 Keys, 1 Café & Recreational Facilities

BSc in Hotel Management & Catering Science

Madurai Kamaraj University – Tamil Nadu, India

Graduated May 2007