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Subair Thayyil

Subair Thayyil

Auto Spare parts Sales and operations

Sales

Dubai, دبي

Social


About Subair Thayyil:

I have 15 years of experience in Auto Spare parts Sales and operations at dealerships. 

Experience

Parts Advisor Aug 2020 - Present

AGMC, BMW, Rolls Royce and Mini Cooper      Dubai

 

  • Attends to customers and technicians request,inquiries regarding spare parts and accessories.

 

  • Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention.

 

  • Closed out work orders, made service follow up phone calls to maintain customer satisfaction.
  • Responsible on making the parts estimate and quotations on customers and workshop throughETK parts catalog.

 

  • Prepares parts estimate, material issues and invoice in computer database (Autoline).

 

 

  • Prepare parts Body shop Estimate Accident Vehicle.

 

  • Processes sales from retail and wholesale customers and suggest additional accessories.

 

  • Handles procurement of parts and accessories.

 

  • Assists in efficient inventory control and limit special orders.

 

  • Maintains accessories displayed items.

 

  • Preparation on Purchase Orders.

 

  • Prepares documents such as sales invoice and delivery receipt of the unit sold.

 

  • Entering and providing the needs of customer as well as to merchandise on parts and accessories.

 

  • Maintain customer goodwill.

 

  • Verify receiving shipments by checking order against packing list.

 

  • Assist in keeping parts are clean and shelf section area stocked and orderly.

 

  • Follow-up on shortages and expedite throughreporting to parts manager.

Education

Bachelor's Mathematics

Calicut University     Calicut, Kerala

 

Certificate of Training on CRM Module – Customer Inquiry Management

,from Al Habtoor Motors Co. L.L.C Dubai, UAE

Certificate Of Training on Parts Sales ,from Al Habtoor Motors Co. L.L.C Dubai,UAE

 

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