Sunil KC

I am applying for the Customer Service position at your Company and I am sure you will agree that my experience coincides with the qualifications in your posting.I have more than 10, years of experience holding this position during which time I learned to handle many different situations efficiently and professionally. I would like to use my skills and years of experience to help your company excel and reach its objectives

Excellent leadership skills with the ability to help encourage the staff to adhere to the highest standards needed to provide customer satisfaction monitor and evaluate the performance of the service team to look for ways to make improvements. Offer suggestions to help the staff handle customers more professionally. Currently working in Hotel Mourouj as Front Office night Shift receptionist position on Duty and responsible for all hotel operations during overnight shift hours, focusing on operations, night audit, guest and hotel safety/security ensuring professional and high-quality service at all times.

[1st July 2000]

[School Leaving Certificate] / [The Himalaya Viyda Mandir]

A Levels Higher secondary School siphal Kathmandu

[Training] hospitality industry ABC training

Front desk    Service Culture    Customer satisfaction