About Tajendar Singh:
I am an experienced professional with 11 years of Industry experience in Product and Software Development. I have a keen interest in cutting edge technologies like AI/ML, Conversational Interfaces, Big Data Analytics.
I am currently working with Raena which is Indonesia based Reseller platform. Here I am leading Data, Supply & Opps and Internal Tool vertical for the e-commerce model of Raena.
In my previous organisation I have worked with Mobileum where I led development of Interconnect Analytics and Fraud Detection Solutions for Telecom operators using Big data and Machine Learning. Before Mobileum I was with Iamplus, where I led the development of AI/ML based conversational platform which will enable any enterprise to create their own Alexa like Virtual Assistant.
I have done my MBA from IIM Calcutta and BE in IT from BIT Mesra and am interested in exploring challenging Product opportunities.
Experience
Raena Beauty (AVP Product), June 2021 to Present
- Tech Stack: JIRA and Confluence, Scrum Methodology, MERN for App and Web, AWS for Infrastructure, Spinnaker and Kubernetes for Application Management and Application Deployment, Metabase for Data Analytics, Redshift for Data Warehouse
- Built Product and Engineering team from 1 to 50+ across India, Bangladesh and UAE; Heading UAE Office for 15 people
- Developed E-commerce Mobile App and Account Management tool to grow Beauty Products Reseller Revenue by 20x
- Implemented NetSuite ERP for PO Management & Accounting with end-to-end API Integration; eased 100+ PO creation everyday § Ops cost reduced from 25% to 8% of Revenue; Migrated WMS to reduce Warehouse Cost from 8% to 3% of Revenue; Scaled from 1 to 6 Warehouses and Built TMS by integrating FOUR 3PL Partners to reduce Last Mile cost from 17% to 5% of Revenue
- Improved Gross Margin from 2% to 12% by developing checks in Catalog for Price setting and Checkout funnel during Payment
- Developed Brand Platform to Onboard 22 Brands to track Real Time Business with Raena; Scaled 25% Revenue on Brand Promos
- Built Business Dashboards to track Real Time Revenue, Gross Margin, Last Mile Cost, OOS and Demand Forecasting
Mobileum India Pvt Ltd (Product Owner), Mar 2019 to June 2021
- Tech Stack: JIRA and Confluence, Hadoop for Big Data (HDFS, Spark, MapReduce, Hive, Zookeeper, Oozie), Python for ML
- Led development of Interconnect Analytics (IXC) and ML/Big Data Fraud Detection Solutions (VFM) for Telecom Operators
- Executed PoC to get new Projects and closed Quarterly revenue targets of customers leading to revenue generation of $3+ Million § Detected more than 30,000 frauds for customers across IRSF, Wangiri, Simbox and Robocalling everyday using VFM
- Detected 2 Million+ A2P messages out of total 50 Million messages every day from non-paid route using ML based classification, from earlier 10,000 messages detection being done by a rule-based solution for Australian client
Iamplus Electronics Pvt Ltd (Product Manager) May 2017-March 2019
AI/ML based Conversational Platform
- Tech Stack used : JIRA and Confluence, ELK stack for Data, MERN for Web Development, Spinnaker and Kubernetes
- Led development of Machine Learning based Platform from scratch to train & deploy AI conversational chatbots
- Performed competition benchmarking, features/wireframes design, Product roadmap and executed weekly sprints while being SPOC § Presented platform to leading Investors & Clients; validated the unique positioning of Platform
- Successfully designed consumer and T-Mobile Austria enterprise client (Tinka) on the platform and validated the offering
T-Mobile Austria
- Program Manager of Tinka - Text based virtual assistant for Europe’s leading telecom brand; Successfully deployed AI/ML based conversational platform on customer premises to create Tinka use cases on the fly and deploy independently
- Developed real-time and time-based Analytics using the highly customizable and efficient ELK stack
- Developed Annotation portal to tag user queries with correct intent by domain experts; Improved NLU Intent classifier accuracy from 70% to 93% using models created with updated training data
Cube26 Softwares Pvt Ltd (Product Manager), Sep 2015 to May 2017
- Product Owner of 2 Enterprise products (released on 7 Million+ mobile devices) and 2 Consumer products;
- Integrated variety of 3rd party services to solve use-cases, where the user need not switch between apps
Reliance Jio (Product Manager), June 2014 to Sep 2015
- Product Owner of Location based products for Delivery Tracking (Grocery) and Workforce monitoring
- Deployed the products across 7 fulfilment centres and trained 100+ users to enhance operational efficiency
Nokia Siemens Networks (Software Engineer), Jan 2010 to May 2012
- As Software Engineer Led team of 4 employees for 4G LTE SAML; single point of contact with client 6wind
- BRAVO award for successful validation, automation and scaling of IP Security for Telecom Network Elements
Education
Indian Institute of Management Calcutta (MBA), 2012-2014
Birla Institute of Technology Mesra, Ranchi (BE in Information Technology), 2005-2008
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