About Teruyoshi Kikuchi:
As a Desktop Support Technician at Bill Gosling Outsourcing, I provided remote desktop support to international sites from Canada, United Kingdom, Costa Rica, and United States of America. I resolved various technical issues and ensured optimal performance of computer hardware and software systems. I also collaborated with other IT staff to deliver efficient and timely solutions.
Previously, I worked as an Associate Network Services Engineer at [24]7.ai Philippines for almost four years, where I exhibited my knowledge and capabilities in providing maximal support in both computer hardware and software. I handled multiple tasks such as installing, configuring, troubleshooting, and maintaining hardware and software components, as well as assisting end-users and clients with their technical needs. I also participated in several projects that improved the IT infrastructure and operations of the company and I am passionate about learning new technologies and enhancing my skills.
Experience
As a Desktop Support Technician at Bill Gosling Outsourcing, I provided remote desktop support to international sites from Canada, United Kingdom, Costa Rica, and United States of America. I resolved various technical issues and ensured optimal performance of computer hardware and software systems. I also collaborated with other IT staff to deliver efficient and timely solutions.
Previously, I worked as an Associate Network Services Engineer at [24]7.ai Philippines for almost four years, where I exhibited my knowledge and capabilities in providing maximal support in both computer hardware and software. I handled multiple tasks such as installing, configuring, troubleshooting, and maintaining hardware and software components, as well as assisting end-users and clients with their technical needs. I also participated in several projects that improved the IT infrastructure and operations of the company and I am passionate about learning new technologies and enhancing my skills.
Education
I was a graduate of a 2-year course in Computer Hardware Servicing in Pateros Technological College.
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