
Thulasiram BR
Customer Service / Support
About Thulasiram BR:
B.R. Thulasiram
I am writing to express my interest in the Networking Engineer position with over 5.5 years of experience in networking engineering, coupled with a passion for innovation and problem-solving, I am confident in my ability to contribute effectively to your team and support the technological infrastructure of your esteemed organisation.
In my previous role at I spearheaded several critical projects aimed at enhancing network efficiency and scalability. One such project involved the migration of our company's network infrastructure for improvement in network reliability
Thank you for considering my application. I am looking forward to the opportunity to discuss how my skills and experiences align with the needs of your team further. Please find my resume attached for your review.
Warm regards,
B.R. Thulasiram
Experience
- Dedicated To Managing Ticketing Tools and Network Monitoring to Swiftly Resolve Issues During Calls
- I coordinate closely with field teams to address fiber-related issues and ensure that all problems are resolved with in SLA.
- Escalating issues to the appropriate teams when necessary and monitoring traffic via MPLS and various monitoring tools.
Education
- Troubleshooting issues related to Base Transceiver Stations (BTS) to ensure optimal network performance and reliability.
- Diagnosing and resolving technical issues with ERP devices, including Optical Line Terminals (OLTs), switches, and Optical Network Units (ONUs).
- Addressing and correcting problems affecting internet connectivity to maintain seamless online experiences for users.
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