Upendra Chaudhary

To work in a challenging environment where my educational and
professional experience can be optimally utilized and can make a
significant contribution towards the growth of the organization.

I am looking for Hotel and Hospitality job as a Waiter, Driver or as my suitable for me.

Proficiency in Microsoft office(MSword, Excel, PowerPoint, Outlook, Multimedia)

31/12/2010 – 31/01/2022 – Dubai, United Arab Emirates

Operations Team Leader
Reporting to Duty Officer and Duty Manager.
Responsible for the everyday operations of a catering service of
the company.
Responsible for training staff, creating menus, planning
schedules, and shifts,
Provide high standard service to the customer (airline) with
quality, hygiene, health, and safety with the Company
procedures.
Maintaining the health and safety regulations, maintaining
inventories, and ordering supplies.
Conducting periodical auditing of the caterer along with external
auditor.
Conduct the employee briefing on a daily basis for awareness
business.
Motivating and Supervising more than 150 employees in a shift
and allocated as per the requirement of operations.
Including effective communicational skills, Good organizational
skills.
Attention to detail, strong interpersonal & problem-solving abilities.
Ability to multi-task management

.
31/01/2009 – 30/11/2010 – Dubai, United Arab Emirates

Senior Team Member Operations Catering
Coordination within Operation/Production/Boned Store.
Communicate effectively both verbally and non-verbally at all
levels.
Carry out quality checks with improvement action when
required.
Reporting all accidents and taking the necessary preventative
action.
Preparing the Tray set up as per the airline's menu specs.
Carry out daily the safety checks of the staff and work areas.
Maintain high standards of quality, hygiene, health, and safety in
line with customer/company specifications to the standards of
cleanliness.
Ensuring housekeeping is within the guidelines laid down in the
Company procedures.

01/12/2005 – 30/12/2008 – Dubai, United Arab Emirates

Waiter Emirates Lounge
Providing excellent customer service.
Taking customer orders and delivering food & Beverages
Greeting customers and presenting menus.
Always strive towards the best customer satisfaction.
Making suggestions based on their preferences.

Take and serve food/drinks orders. Arrange table settings &
Maintain a tidy dining area.
Communicate order details to kitchen Staff.
Meet with restaurant staff to review the daily Special, changes
on the menu.
Follow all relevant health & Safety regulations.
Carry dirty plates and glasses to the kitchen for cleaning.
Check dishes and kitchenware for cleanliness and presentation
and report any problems.
Provide excellent customer service to gest.

Operations -Catering Assistant 
Emirates Flights Catering
Making various tray set-ups as required by airlines Menu Specs.
Actively involved in the setting of the belt.
Analyzing and preparing and presenting items for indenting
them.
Responsible for the Feedback to seniors and follow up the
same.
Responsible for adherence to the hygiene standard laid down by
the company and airline.
Follow HACCP procedures.
Responsible for food wastage figures.
Responsible for the work area is kept safe and as clean as
always.
Following clean as you go procedure.
Maintain a high standard of food service to the customer

 

Proficiency certificate level in commerce
KMC University

Valid Driving License from United Arab Emirates, Dubai