UZAIR ISLAM

I am a positive,
enthusiastic, and self-motivated person who understands the importance of
customer service and great attention to detail in a role of this nature. I
believe the life experiences I have gained so far would enable me to deal
with your customers and clients in a positive manner in line with the
expectations of the role, and also in respect of the code of conduct required
by your organization. As an experienced Associate, Fraud analyst, salesperson
call center agent,  receptionist, marketing executive, and administrator with
more than 10 years of experience, have managed Accounts, Finance,
VRM,CRM, and FRM and worked as a Fraud monitoring agent with the same
group. Throughout these years my core responsibilities include managing
the operating process, monitoring transactions on cards, planning, control,
performance improvement, operations strategy and providing five star
service to our customers on call or in the meeting with customer.
Significantly improved sales multiple times during the tenure through
advertisement on both on call or in the meeting. During my time at my
previous jobs, I have played a crucial role in the successful completion of
many vital projects with my adhere skill set.
The skills, qualities, and attributes I possess will be of benefit to this role as
an ability to work as part of a team to achieve the company goals and
projects. High levels of customer service and care. Desire to continually
develop within the role so I continue to contribute positively. An honest,
reliable, and professional approach to my work. Able to follow rules and
procedures. Willingness to take on all tasks regales of their complexity.
Proficient in all types of Microsoft Word applications. Positive and
enthusiastic attitude to work. Please feel free to contact me at any time with
questions you may have or further discuss the opportunity.

Experienced professional with 11+ years in accounting, fraud analysis, and customer service, seeking a role to utilize my diverse skills. I aim to enhance organizational success, ensure compliance, and boost customer satisfaction through my financial expertise and fraud detection skills

Accounting
(Graduation),
Allama
Iqbal
University
October 2022 – present
|
Rawalpindi,
Pakistan
Accounts(Intermediate),
Orient
international
commerce
collage
May 2009 – May 2011
|
Rawalpindi,
Pakistan
Matric
(High
school),
Lucky
Star
School
2007 – 2009
|
Rawalpindi,
Pakistan