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Resourceful, detail-oriented, and highly experienced Head Of Sales with over 11 years of extensive and diversified managerial experience in sales, marketing, and business development with reputed organizations. Energetic & goal-focused with solid qualifications in large account management and customer relationship building. Proven ability to develop new business and increase sales. A persuasive communicator and assertive negotiator with strong deal-closing abilities. Looking at new opportunities to leverage experience in a sales leadership capacity and have an immediate impact on business revenue while increasing profitability, customer service, and employee satisfaction.
Masters in IT
Head Of Sales
2GIS Advertising LLC
04/2017 - Present, Dubai, UAE Achievements/Tasks
Report directly to the CEO, with ownership of the company’s overall sales strategy, CRM, reporting structure and future scaling roadmap.
Constantly review and analyze the key sales trends and target customer feedback to ensure the company is on track for growth projections.
Oversee all aspects of the sales cycle, strategic planning, and forecasting of sales, developing structure and managing the P&L and expenses.
Develop, refine and execute repeatable sales process, reporting and forecasting sales pipeline.
Conducting primary research and analysis of consumer and competitor data for incorporation into company plans.
Analyze inventory supply and demand to ensure consistent availability and fast turnaround times.
Improved sales policies and practices, defined the sales cycle, created accurate job descriptions and developed standards for customer relationship management.
Planned and executed weekly performance meetings and monthly sales meetings and propose new methods to strategically improve sales.
Managed and monitored quality and quantity of sales activities of the team (calls, field visits and pipeline reports).
Sourcing, recruiting, hiring and training the sales personnel, including managing disciplinary action and performance reviews.
Business Development Manager
M/s Fouress (M.E)
04/2014 - 04/2017, Sharjah, UAE Achievements/Tasks
Designed, managed, implemented business development efforts, request for proposal, contract negotiation, recruiting and sourcing contracts, and staff augmentation services to various utilities.
Developed and executed marketing and business development strategies to increase client retention and satisfaction.
Develop a rapport with new clients, and set targets for the sales team while providing support that will continually improve the relationship.
Responsible for new account acquisition, profitability targets, relationship management, cross-functional collaboration, and promotional activations.
Ensured development and implementation of marketing plans, market research, and developing the core positioning and messaging for the product.
Train, mentor, and shadow sales team members, including appointment setting, outbound cold calling, prospecting and negotiating sales contracts with new and existing accounts.
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Senior Business Development Manager
12/2008 - 12/2013, Melbourne, Australia Achievements/Tasks
Managed customer centric operations and ensured customer satisfaction by achieving delivery and service quality norms. Prepared and delivered enticing and engaging product presentations by emphasizing features, benefits, and outcomes to clients.
Analyzed industry and market trends, developments, opportunities and competitor's activities in the industry.
Researched and developed strategies and plans which identify marketing opportunities, direct marketing, and new project development.
Execute and spearhead internal and external business strategies to optimize customer relationships.
Provided inputs on solution architecture based on evaluation/understanding of solution alternatives, frameworks and products.
Responsible for monitoring, recruiting, training & motivating the manpower, and providing direction to the sales team for ensuring optimum performance and enhancing their professional and soft skills.
Analyzed the performance of team members for assigning targets on a regular basis.