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Detail-oriented retail professional with excellent supervisory skills and ability to effectively prioritize assignments. Proficient in overseeing retail store operations and achieving sales goals. Looking to obtain Management position; bringing 8+ year’s progressive experience in High volume retail environment to drive sales and visual merchandising, to be a part of a dynamic organization in the field of retail and store managing which I can contribute the company’s goals. Work as a professional using skills and array of experience gained from previous work and training activities.
The Hashemite University
• Economic and administrative science Amman, Jordan Feb 2010
• Lead and train +40 Staff making sure company targets and vision is clear to the team follow up on training and day to day coaching.
• Train /managers/staff luxury customer service and kpis and follow up on store staff to make sure its applied correctly.
• Apply a complete Human Resource approach to taking care of team members including leave plans and daily schedules, overtime payments, recruitments of suitable tea members, adherence to company policies and procedures, succession planning increments, disciplinary concerns etc.
• Developing the Staff through effective performance management, coaching and succession planning, while managing day to day HR activities and other business issues.
• Conforming to Health & Safety policies in the work environment – in particular to keep up to date with changes in the workplace to ensure staff safety at all times.
• Managing staff retention through the employment of various motivational techniques if required.
• Effective use of promotional and marketing activities (including visual merchandising and space management)
• Responsible for managing showroom operations, procedures, activities and assigned operating budgets.
• Identify merchandising needs and maintain competitive merchandising presentations.
• Inventory control, guarantee proper check in, check out & storage conditions).