Youssef Imad

Skilled commercial Manager with 13 years of experience providing commercial and contract management support to ensure commercial interests are optimized for the business. Confident communicator who resists pressure and can remain calm and clear-minded. Natural organizer who can multi-task while managing a complex and high volume of work. Adept at analyzing numbers and leveraging data to maximize performance and profits. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.

I am a commercial-oriented professional with expertise in client relationship management, sales, customer satisfaction, and people management.

I possess astute business knowledge, and I have experience contributing to strategic planning while delivering improvements in processes, productivity, and costs.

As a commercial manager, I currently supervise a sales team and marketing team of 80 persons, maintain profit objectives, analyze future trends and make sure to deliver the products and services that help to increase the company’s profitability.

In all roles that I have held, I have fostered strong relationships with customers. Working in sales, I exceeded all my targets. I simultaneously gained respect from staff and management through effective communication and liaison.

Bachelor in Computer Science at Arab Open university.

I was gratuated in 2014