Zeeshan Ali

Senior Travel Consultant.  A natural leader and a master of my profession with the 7 Years experience in travel agency Personally, I would describe myself as a ambitious visionary who works hard to achieve my goals. I’m an active person who loves adventures.
Now I'm ready to take on a new adventure but this time regarding my professional career.
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Branch   Manager
Alshamari Travel & Tourism Ksa) Aug 2016 - Dec 2020 
Managed agents to ensure they properly handled client requests and              fulfilled their duties as expected.Handled customer service issues, including unhappy clients, missed flights mistakes in the itinerary, and other last-minute problems.
Educated clients on travel requirements for international destinations,     Including  vaccinations, passports, and customs.
Travel   Agent
Asfar Travel & Tourism (Ksa) Mar 2013 - Jun 2016
Work at office using computer/GDS system to provide customer service to clients. Responsibilities include a full range of customer service functions. assisting client with ticketing and reservations, makes and changes and refund reservations, seat assignment, answers inquiries about flight schedules and fares, verifies reservations by phone, figures fares and handles payments.
Hardware &Software technician
Nextstep Technology  ( 2009 – 2012)
Responsible for the installation, maintenance, and repair of computer systems. handling issues related to a wide range of peripherals that include both input and output devices.Software installation troubleshooting.
 

Computer Science