Site Reliability Engineer - abu dhabi - JCA Associates

    JCA Associates
    JCA Associates abu dhabi

    1 week ago

    Description

    Senior Technical Site Engineer – Abu Dhabi (On-Site)Join a global leader shaping the future of autonomous airspaceWe're expanding our engineering operations in the United Arab Emirates and are looking for a Senior Technical Site Engineer to take a key role in supporting mission-critical drone fleet management and UAS traffic management systems.

    This is a high-impact, hands-on technical role where you'll serve as the Tier-3 escalation point, working directly with engineering teams across R&D, DevOps, and Product to ensure reliability, stability, and world-class performance across real-time systems.

    If you thrive in fast-moving environments, enjoy solving complex technical problems, and want to be part of one of the most exciting and high-growth sectors in aviation technology — we'd love to speak with you.

    What You'll Be DoingAct as the senior technical point of contact for advanced production issuesLead deep-dive investigations using Prometheus, Grafana, and KibanaAnalyze logs, identify root causes, and drive long-term fixesSupport Kubernetes-based microservices and cloud environments (G42 or AWS)Create scripts, automation, and quick hotfixes when requiredManage local release cycles and deployments across the UAECollaborate with global engineering teams to drive technical improvementsRepresent engineering in customer discussions, demos, and operational eventsMentor on-site technical staff and help define local support processes5+ years in Backend Engineering / DevOps / SRE / Tier-3 SupportStrong experience with and MongoDBFamiliarity with RabbitMQ or similar message brokersSkilled with observability tooling (Prometheus/Grafana/Kibana)Experience with cloud infrastructure (G42 preferred, AWS accepted)Strong debugging, incident analysis, and scripting abilityAbility to work independently and manage complex technical scenariosComfortable interfacing with customers and representing engineering teamsExperience in mission-critical or regulated industries is a strong advantage
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