Product Line Quality Leader - Abu Dhabi, United Arab Emirates - Weatherford International Oil Field Services

    Weatherford International Oil Field Services
    Weatherford International Oil Field Services Abu Dhabi, United Arab Emirates

    2 weeks ago

    Default job background
    Full time
    Description
    Job Purpose


    The purpose of the Geozone Service Quality Manager role is to be a subject matter expert to the Geozone quality team for a specific product line(s).

    This role includes ensuring procedure and work instructions are effective, efficient, and implemented across R&M and Operations locations.

    When an incident occurs within the Product Line, the Geozone Services Quality Manager will coordinate with other functional resources to participate or lead an investigation, conduct a root cause analysis with cross [1]functional support, and close out the investigation.

    Similarly, the Geozone Services Quality Manager will be responsible for reviewing common issues that are driving Service Disputes and Liquidated damages within their product line(s) and drive improvement projects to reduce the Cost of Poor Quality.


    This position will report to the Quality function and support the product line(s) with their product line expertise, driving quality improvements, reduced NPT, reduced service quality incidents and improved margins within the product lines(s).

    Roles & Responsibilities

    SAFETY, SECURITY & COMPLIANCE


    • Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company s Rules to Live By
    • Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk.
    • Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations.
    • Demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises.
    • In case of concerns with safety, quality non-conformances, or integrity concerns, exercises Stop Work Authority to suspend operations

    QUALITY

    • Responsible for being familiar with the Company's Quality policies and taking an active role in the compliance and improvement of Weatherford s Quality Management System
    • Maintains service quality as an immediate priority when working across all areas of the business and continually seeks areas for improvement.
    • In conjunction with the GeoZone Quality team members and R&M Quality, implement a quality program and systems to ensure continual improvement and conformity of products and services to internal and external client and industry quality standards.
    • Coordinate with the Quality function and product line to maintain, communicate, and implement Quality Management System (QMS) in R&M and operations locations.
    • Take ownership to fix Quality issues and highlight other functional concerns to relevant stakeholders.
    • Support the tendering and contract review process in the GZ as required and in alignment with Project Readiness Assessment process.

    COMMUNICATION

    • Serves and maintains effective communications with all key stakeholders both internal, including Quality, GZ PL and Global Product Line GPL, and where appropriate external
    • As requested by the GZ Quality Manager and Product line, support client visits and constant communication to demonstrate our commitment and promote the Weatherford Quality and HSE process.
    • Regularly and clearly communicate status of annual objectives, challenges you are facing meeting your objectives, issues you have identified that would likely impact your objectives, and quality concerns you have observed that require further elevation.
    FINANCIAL & PERFORMANCE


    • Monitor GeoZone Product Line(s) NPT, Cost of Poor Quality, and Process / Procedure adherence identifying under performance and working with Quality and PL management to improve performance on targeted KPIs.
    • All employees have an accountability to the organization to be financially responsible whether they oversee a function budget or simply their own expenses.
    Qualifications
    Experience & Education


    REQUIRED

    • Bachelor s degree in engineering, Quality, Management or related field from an accredited University (or diploma/certificate with relevant work experience)
    • 3-8 year s experience in a Quality, Service Delivery or related functional role
    • Subject matter expertise in related Product Line(s)

    PREFERRED

    • Lean Six Sigma practical experience.
    • 5+ years experience or more in a leadership position driving influence cross functionally
    Knowledge, Skills & Abilities


    REQUIRED

    • Strong knowledge of project management, quality assurance and quality control processes and philosophies
    • 3+ year s relevant experience in service quality related capacity
    • Proven ability to execute and achieve impactful results in the organization
    • Detail oriented individual with proven ability to prioritize and complete multiple projects concurrently and within projected deadlines. Ability to offer creative solutions and resourceful problem solving skills
    • Strong interpersonal skills with the ability to work collaboratively as part of global & virtual teams across multiple geographies/vertical markets
    • Well organized, effective written, verbal and presentation and communication skills. Ability to prepare and present clear and concise oral and written opinions, reports and presentations.

    PREFERRED

    • Experience of Lean Operations practitioner
    • Experience with JD Edwards Experience of project delivery & implementation
    • Experience of Oil and Gas surface systems, down-hole tools & applications

    Travel Requirement:
    This role may require domestic and international travel of up to: 25-50%

    Desired Candidate Profile




    Education:
    Bachelor of Laws (LLB)(Law)


    Gender:
    nm


    Nationality:
    Any Nationality