Vie - Client Service Representative (H/F) - Dubai, United Arab Emirates - Amundi Rep Office Dubai

Description

Type de métier:

Types de métiers Crédit Agricole S.A. - Commercial / Relations Clients


Intitulé du poste:


VIE - Client Service Representative H/F


Type de contrat:


VIE

Durée (en mois):
24


Date prévue de prise de fonction:02/10/2023


Poste avec management:

Non


Missions:


Description of the direction:

The person will work in Amundi Asset Management DIFC based in Dubai and more specifically within the Client Servicing team.

The person will also work with the rest of the team (Sales) in Dubai.


Content of the jobs:

You will be in contact with a large number of contacts located in France, UK and in other countries (operational and management teams) and your main missions will be as follows:

• You will ensure the quality of the data in our CRM database for sales follow-up, and in our Product database for the follow-up of our clients' mandates/dedicated funds,
• You will followup clients' requests and claims in an accurate and timely manner,
• You will ensure the identification of new clients and contribute to the constitution of compliance files (KYC),
• You will provide reporting to our clients in a timely and efficient manner,
• You will contribute to the update of different dashboards used by the team,
• You will participate in the creation of mandates and dedicated funds,
• You will contribute to improve the processes and tools used by the Client Servicing business line during your mission,

Localisation du poste:


Zone géographique:

Asie, Emirats Arabes Unis


Ville:

Dubai


Niveau d'études minimum:

Bac + 5 / M2 et plus


Formation / Spécialisation:

Business School / University
Finance


Niveau d'expérience minimum:

0 - 2 ans


Expérience:

Initial work experience or experience as a trainee/working student desirable


Compétences recherchées:

Excellent communication and adaptation skills

Strong commitment to timing and quality standards

Sense of priorities and autonomous
Structured way of working


Outils informatiques:

Microsoft Office Suite (Excel, Word, PowerPoint) = Very good knowledge


Langues:

English = Fluent