Compliance and Operations Officer - Abu Dhabi, United Arab Emirates - Reyada HomeHealthCare Services
Description
Position Summary:
We are seeking a highly skilled and experienced
Compliance and Operations Officer to join our team.
- You will be responsible for managing the departmental framework, facilitating effective communication and coordination between departments, conducting departmental analytics, utilizing technology tools, and generating departmental reports.
Immediate hiring is preferred
:
-
HEALTHCARE OPERATIONS EXPERIENCE IS HIGHLY PREFERRED.
Responsibilities:
Compliance Management:
- Stay current with local, national, and international laws and regulations relevant to our industry.
- Develop, implement, and maintain compliance policies and procedures.
- Conduct regular compliance audits and assessments to identify and mitigate risks.
- Collaborate with internal teams to ensure adherence to compliance standards.
- Prepare and submit compliance reports to regulatory authorities.
Policy and Procedure:
- Expertise in preparing policy framework and developing procedures for smooth functioning of various departments in a healthcare setup
Operational Efficiency:
- Analyze current operational processes and identify areas for improvement.
- Develop and implement streamlined workflows to enhance overall operational efficiency.
- Monitor operational performance and make recommendations for enhancements.
- Maintain and update operational documentation.
Risk Management:
- Identify potential operational and compliance risks and develop strategies to mitigate them.
- Implement risk management procedures and practices to safeguard the organization.
- Provide training and guidance to staff on risk management best practices.
Departmental Framework:
- Develop and maintain an efficient and effective departmental framework to ensure smooth operations across the organization.
Reporting and Documentation:
- Prepare and maintain comprehensive compliance and operational reports.
- Keep accurate records of compliance and operational activities.
- Assist in the preparation of reports for management and regulatory agencies.
Communication and Collaboration:
- Collaborate with other departments to ensure alignment with compliance and operational objectives.
- Communicate with external stakeholders, including regulatory agencies and auditors.
- Foster a culture of compliance and operational excellence throughout the organization.
Coordination between Departments:
- Serve as a central point of contact for all departments, fostering collaboration, and facilitating seamless communication and coordination between teams.
Departmental Analytics:
- Gather, analyze, and interpret data related to departmental performance, identifying trends, patterns, and areas for improvement. Utilize analytics tools and techniques to provide insights and recommendations.
Technological Savviness:
- Stay up to date with the latest technological advancements and implement relevant tools, software, and systems to enhance operational efficiency and streamline processes.
Departmental Reports:
- Prepare accurate and comprehensive departmental reports, including performance metrics, key findings, and recommendations. Present reports to stakeholders, management, and other relevant parties.
Team Follow-up:
- Ensure effective followup with all teams involved in departmental activities, tracking progress, resolving issues, and providing necessary support to achieve goals and targets.
Process Improvement:
- Continuously evaluate existing operational processes, identify areas for improvement, and implement solutions to enhance efficiency, reduce costs, and optimize resource utilization.
Qualifications:
- Bachelor's/Master's degree in Hospital Management, Operations Management, or a related field/MBA.
- Proven experience as a Compliance or Operations Officer in a similar role for 35 years.
- Strong analytical and problemsolving skills, with the ability to gather and interpret data.
- Excellent organizational and multitasking abilities, with keen attention to detail.
- Proficient in using technology tools, AI, software, and analytics platforms, MS-Office.
- Exceptional communication and interpersonal skills
- Knowledge of departmental operations, workflow management, and process optimization.
- Strong proficiency in generating reports, conducting presentations, and delivering insights to the Operations Supervisor.
- Ability to thrive in a fastpaced, dynamic environment and adapt to changing priorities.
- Independent thinker
- Familiarity with project management methodologies and tools is a plus.
- Strong and assertive personality with decision making skills.
- Professional certifications in operations management or related fields are advantageous.
- Experience in handling operations in a healthcare background hospitals or clinics is required
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