Hostess - Dubai, United Arab Emirates - Rikas Hospitality Group
Description
Position:
Hostess - Japanese Cuisine
Location:
Four Seasons Resort - 23A St - Jumeirah - Jumeirah - Mimi Kakushi Dubai
Job Summary:
As a restaurant hostess, you will be responsible for greeting guests, managing table assignments, and ensuring a smooth flow of customers into the dining area.
You will provide exceptional customer service by accommodating guest needs and preferences, while also assisting in maintaining a well-organized and welcoming environment.
Responsibilities:
Greeting and Seating Guests:
Welcome guests as they arrive, inquire about their reservation status, and guide them to their tables.
Managing Reservations:
Handle incoming reservations, keep track of table availability, and ensure an efficient seating arrangement.
Customer Assistance:
Address guest inquiries, provide menu information, and assist with special requests or accommodations.
Coordinating with Servers:
Communicate with the serving staff to ensure they are aware of table assignments and special requests made by guests.
Maintaining Cleanliness:
Oversee the cleanliness of the reception area and ensure the dining area is presentable and tidy.
Assisting in Operations:
Collaborate with the restaurant management team to manage waitlists, handle walk-in guests, and maintain a smooth dining experience.
Handling Payments:
Assist in managing the payment process by coordinating with servers and cashiers as guests leave.
Requirements:
Excellent communication and interpersonal skills.
Strong organizational abilities to manage reservations and seating arrangements efficiently.
Ability to work in a fast-paced environment and handle multiple tasks.
Customer service orientation with a friendly and welcoming demeanor.
Prior experience in customer service or hospitality is advantageous.
Application Process:
Salary:
AED4, AED5,500.00 per month
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
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