Business Analyst - Dubai, United Arab Emirates - SWIFT

    SWIFT
    SWIFT Dubai, United Arab Emirates

    1 week ago

    Description

    ABOUT US

    We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy. 

    We're unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.   

    We are looking for a Business Analyst with strong experience in API Lifecycle Management to work closely with product managers, architects, developers, and platform teams. The role focuses on defining, documenting, and governing APIs across their full lifecycle—from ideation and design through build, publication, versioning, and retirement—ensuring consistency, usability, security, and alignment with business objectives.

    Key Responsibilities

    • Elicit, analyze, and document business and functional requirements for APIs and API platforms

    • Define API use cases, consumer journeys, and business flows

    • Collaborate with architects and engineering teams on API design standards, contracts, and specifications (OpenAPI/Swagger)

    • Support API lifecycle stages (Ideation, Design & Review, Testing, Publication & Onboarding, Versioning)

    • Produce high-quality documentation including BRDs, Functional Specifications and Consumer Documentation

    • Work with governance teams to ensure APIs meet security, compliance, and regulatory requirements

    • Coordinate with internal and external API consumers to capture feedback and improve usability

    • Support API change management, impact analysis, and release communication

    • Act as a bridge between business, product, and technology teams

    Required Skills & Experience

    • 5+ years of experience as a Business Analyst in technology-driven environments

    • Strong hands-on experience with API-based architectures and integration concepts

    • Solid understanding of API lifecycle management and API governance

    • Experience working with REST APIs, JSON, HTTP, OAuth2, and related standards

    • Familiarity with API tools and platforms

    • Strong documentation skills with attention to clarity and structure

    • Experience working in Agile / Scrum delivery models

    • Excellent stakeholder management and communication skills

    Nice to Have

    • Experience in payments, banking, or financial services

    • Knowledge of event-driven architectures and async APIs

    • Exposure to developer portals and API monetization models

    • Consulting or platform transformation experience

    Education

    • Bachelor's degree in engineering, Computer Science, Business, or a related field

    What Success Looks Like

    • APIs are clearly defined, well-documented, and easy to consume

    • Reduced rework due to clear requirements and governance

    • Strong alignment between business needs and technical implementation

    • Positive feedback from API consumers and platform teams

    What we offer

    We put you in control of career

    We give you a competitive package

    We help you perform at your best

    We help you make a difference

    We give you the freedom to be yourself

    We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential.

    If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

    Don't meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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