Remote Medical Scheduler - dubai - RSi

    RSi
    RSi dubai

    1 week ago

    Description
    Are you Sharp, Enthusiastic, and Committed?
    At RSi, people are the engines that drive success.

    We have developed a successful company over the past 20+ years, augmented with a best‑in‑class combination of benefits and incentives.

    We believe a culture driven by sharp, committed, and enthusiastic employees is a key to our organizational success. We only engage in Healthcare Revenue Cycle Management strategies that require treating clients and patients/guarantors with dignity and respect. Positions that offer base pay plus bonus/commission structures provide the opportunity for increased income and encourage healthy competition. We are growing rapidly and are looking for team members with our DNA who are driven to succeed.
    Join Our Team
    At least 1/3 of all RSi new hires come from internal referrals. Our current open positions are linked below. We look forward to reviewing your application

    Position:

    Remote Medical Scheduler Location:

    Remote Remote Status:
    Remote Job Id: 133 # of Openings: 1

    Pay Range:
    $17-19/

    Hourly Schedule:
    Monday–Friday, 8am–5pm EST

    Your Role:
    Essential, Rewarding, Impactful


    The Remote Medical Scheduler is responsible for scheduling appointments for the client according to established protocols while maintaining superior customer service and professionalism.

    The Medical Scheduler receives calls via a telephone queue.
    What You'll Do
    Properly schedule appointments according to established practice protocols.
    Screens patients for demographic information and updates system as necessary.
    Verifies method of payment for service (Medicare, private insurance, self‑pay, etc.) and collects data.
    Verifies necessary referrals are obtained and any necessary authorization is in progress prior to scheduling appointment.
    Informs patients of information or payment that must be presented at time of visit.
    Maintains satisfactory levels of productivity.
    Familiarity with assigned client systems and client scheduling protocols.
    Answers general questions that may arise on calls with patients.

    Understands and adheres to HIPAA and RSi policies and procedures, as well as local, state and federal regulations, relevant to their area of operation.

    Performs other related duties as assigned.
    What We're Looking For
    High School diploma or GED required
    1+ years of medical scheduling experience preferred
    Basic medical terminology
    Quality verbal and written communication skills
    Excellent customer service and telephone etiquette
    Ability to handle and maintain confidential information
    Strong work ethic
    Why You'll Love RSi
    Competitive pay with ample opportunities for professional growth.
    Fully remote position with a stable Monday–Friday schedule.
    Collaborative, performance‑driven environment with expert leadership.
    Mission‑driven work supporting essential healthcare services.
    Recognition as a nationally respected leader in healthcare revenue management.
    Physical Requirements
    Comfortable working at a computer for extended periods.
    Ability to occasionally lift items weighing up to 15 pounds.
    What to Expect When You Apply
    Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment.


    This step is essential:
    completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence.

    We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow.

    Ready to be part of something special? Apply now and join our team
    Benefits and Perks

    At RSi, we are committed to staying at the forefront of the revenue cycle management industry, which is why many of our leaders are active members of ACA International.

    Our executives regularly attend ACA conferences, engage in industry‑leading discussions, and serve on key committees to help shape best practices and policies.

    This involvement ensures that we remain well‑versed in the latest regulations, trends, and innovations—allowing us to deliver informed, compliant, and forward‑thinking solutions to our clients.

    RSi is proud to be an AAPC Corporate Member, reinforcing our commitment to professional growth and excellence in revenue cycle management.

    Through this membership, up to 40 team members gain exclusive access to industry‑leading resources, including discounted certification exams, the Codify tool for enhanced coding accuracy, and free continuing education opportunities.

    Employees can also attend AAPC's virtual conferences, staying ahead of industry trends without travel.
    In addition to our outstanding work environment for both remote and on‑site talent, we are pleased to offer an above‑market competitive compensation package including:
    Competitive Compensation
    Above Market Health Coverage Options
    Ambassador Program
    Employee Recognition Program
    Mentoring Program
    Lunch & Learns
    Flex Schedules
    New Hire Referral Incentive
    Monthly Virtual Staff Meetings
    Holiday Celebrations
    Appreciation Gifts
    SWAG & Goodies
    Health Fairs
    Wellness Seminars
    Vaccine Clinics & PTO
    Learn the STAR Interview Technique
    The ability to demonstrate your problem‑solving skills and competence through real‑life examples is crucial.

    The STAR interview technique offers a structured method for showcasing your expertise and the impact you've made in your previous roles.

    Here's how you can prepare for your next interview using the STAR method.
    Understanding the STAR Technique

    The STAR interview method is an organized approach to answering behavioral interview questions by discussing the Situation, Task, Action, and Result.

    This technique helps interviewers understand how you've handled specific situations in your past work experiences and what outcomes your actions produced.


    • Situation
    Begin your response by setting the stage. Provide context around the scenario or challenge you faced.

    Be as specific as possible but concise; the goal is to paint a clear picture of the background and the stakes involved.


    • Task
    Next, describe your responsibility in that particular situation.

    What were you tasked with achieving? This part of your answer should clarify your role and the objectives set before you, highlighting any specific challenges that made the task noteworthy.


    • Action
    This is where you detail the actions you took to address the task. Focus on what you did, how you did it, and any skills or tools you utilized.

    This section is your opportunity to highlight how you apply your knowledge and skills in practical settings, demonstrating your problem‑solving capabilities.


    • Result
    Finally, share the outcomes of your actions. Emphasize the positive impact of your decisions, both immediate and long‑term.

    Results should ideally be quantifiable (e.g., improved patient outcomes, enhanced team efficiency, reduced costs), but qualitative results can also be powerful (e.g., improved patient satisfaction).

    Preparing Your STAR Responses
    Preparing your STAR responses involves introspection and analysis of your work history.

    Here's how to do it effectively:

    Reflect on Your Experiences:
    Review your resume and consider your most impactful work experiences.

    Choose Relevant Examples:

    In healthcare, relevant examples might include handling emergencies, improving patient care protocols, or leading a team through a critical project.


    Practice Your Delivery:
    Once you have your examples, practice articulating them clearly and concisely.

    By framing your experiences using the STAR method, you not only provide the interviewer with clear, structured answers but also demonstrate your reflective abilities and readiness for future challenges in your industry.

    Start preparing today and approach your next interview with confidence
    Equal Opportunity Employer
    RSi is committed to selecting and employing qualified individuals while fostering an inclusive and equitable workplace.

    RSi strictly prohibits discrimination in all employment practices, including recruitment, hiring, training, promotion, termination, compensation, and other terms, conditions, or privileges of employment, based on race, color, gender, pregnancy, national origin, religion, age, disability, or any other protected characteristic as defined by law.

    Reasonable accommodations will be provided to qualified individuals with legally recognized disabilities, unless doing so would impose an undue hardship or create a direct threat to the safety of the workplace or operations.

    RSi maintains a zero‑tolerance policy for discriminatory or unfavorable speech or actions related to age, disability, race, color, gender, pregnancy, religion, national origin, or any other protected characteristic.

    This applies to interactions with employees, contractors, vendors, clients, and all others affiliated with RSi. Such behavior will not be tolerated and may result in disciplinary action up to and including termination.
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