Manager - Abu Dhabi, United Arab Emirates - Yas Beach
Description
HOSPITALITY MANAGER
- Handle the day to day operations by coordinating with all the departments.
- Organizing and coordinating operations to ensure maximum efficiency
- Supervising and evaluating staff
- Ensure all records are kept properly and consistently
- Recruit new staff and train them according to company policies.
- Maintain excellent customer relations with the guests.
- Ensure that customer satisfaction is always a priority for the staff.
- Determine the quality of the services provided by the hotel and ensure that the standard is maintained.
- Determine the quantity and quality of supplies delivered to the outlets for daily operations.
- Evaluate the staff along with the Manager on the basis of performance and participation.
- Make financial reports on the basis of operational activities and expenses.
- Handle customer complaints patiently and professionally and resolve them on time.
- Determine the future goals for the outlets and ensure that they will be achieved.
- Lead your team as a leader and take ownership of all the activities.
- Improve guest satisfaction by providing extraordinary customer services.
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
Experience:
Hospitality Manager: 5 years (required)
Application Deadline: 05/08/2023
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