Housekeeping Order Taker - Dubai, United Arab Emirates - Apt Resources

Apt Resources
Apt Resources
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

HOUSEKEEPING ORDER TAKER:


Job ID :1273


Location :
Dubai - United Arab Emirates


Industry :
Hospitality / Tourism / Recreative


Functional Area :
Functional Area

AED 1,500.00


Other Benefits :
Service charge. accommodation. transportation. medical insurance. flight ticket. meals


GCC Driving License :
no data

**Description: - A Guest Relation Manager ensures that all guests will be provided an optimum service to ensure a memorable and genuine experience


Responsibilities include:

  • Ensure and provide flawless. upscale. professional and high class guest service experiences
  • Analyse customer feedback and provide strategic direction to continuously improve overall rating
  • Respond to guests needs and anticipate their unstated ones
  • Expect and react promptly to guests? requirements and inquires
  • Actively listen and resolve guests? complaints
  • Oversee and coordinate all arrivals and departures of special guests (VIPs. SAs etc)
  • Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery
  • Promote all amenities. conveniences and programs offered
  • Direct. coach and manage guest relations team to ensure all standards and operating procedures are adhered to
  • Appraise team?s performance and produce reports
  • Examine activities logbook. assign tasks appropriately and impl
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