ICT/IoT Support Executive - Dubai - Farnek Services LLC

    Farnek Services LLC
    Farnek Services LLC Dubai

    1 day ago

    Description

    We are seeking a proactive and detail-oriented ICT/IoT Support Executive to manage a diverse portfolio of ICT-related tasks, IoT deployments and business applications.

    This role is ideal for someone who thrives in both field operations and system support, offering technical expertise and user assistance across multiple domains.


    • Conduct site surveys for IoT device planning.
    • Install and configure IoT sensors and gateways.
    • Deploy and test Proof of Concept (PoC) environments.
    • Monitor connected devices for performance and connectivity.
    • Perform regular firmware updates and maintenance.
    • Provide L1/L2 support to endusers for business applications.
    • Coordinate with vendors for escalated support and troubleshooting.
    • Create and reset accounts for HRMS and Farnek Buddy platforms.

    Requirements:

    Education & Experience:

    • Diploma or Degree in IT, Computer Science, or Electronics.
    • 2 4 years of experience in technical support, ICT systems, or application administration.

    Technical Skills:

    • Knowledge of IoT protocols and sensorbased deployments.
    • Experience in business applications and user access management.
    • Basic networking and Windows/Server administration skills.

    Soft Skills:

    • Strong communication and documentation abilities.
    • Proactive problemsolving mindset.
    • Willingness to work in the field and outside standard hours if needed.

    Required Skills:
    Sensors Operations BASIC Connectivity Proof Soft Skills Electronics Networking Technical Support Computer Science Troubleshooting Vendors Windows Education Administration Documentation Planning Maintenance Business Science Communication Management

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