Manager - Technical Programme - Dubai, United Arab Emirates - Digitas

Digitas
Digitas
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
Company Description


Digitas is the Connected Marketing agency, built on the principle that there are better ways for brands to connect with people and people with each other.

Leveraging comprehensive data, technology, creative, media and strategy capabilities and a proprietary planning process called North, Digitas delivers ambitious outcomes via connected solutions that include Connected Campaigns, Social Marketing, Brand Experience, CRM & Loyalty, and Marketing Transformation.

A Leader in Gartner's Magic Quadrant for Global Marketing Agencies for six consecutive years, Digitas serves the world's leading brands through a global network comprised of more than 4,500 employees across over 40 countries and 60 offices.


Job Description:

We are searching for a Technical Program Manager with Salesforce/Adobe Developer experience to manage various Business Systems. You should be customer obsessed and work to provide the best possible programme management experience.

  • You will proactively engage with customers to understand their business needs and deliver highquality support in a timely manner.
  • Maintain existing system features/products for the business, and drive global quality improvement processes. A Program Manager should work independently but also partner with other nonSalesforce/Adobe Product, Program teams, and developers on new projects to improve team efficiencies, customer experience, and usability of the org.
  • Ability to create and follow up on Digital transformation roadmap and engagements
  • Partner with global business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customizations that solve complex business problems
  • Focus on security, user efficiencies, solving business/customer issues, invent creative solutions, and ensure build accuracy across delivery of programs
  • Create programme plans and presentations to support in requirement closure and articulation

Qualifications:


  • Bachelor's degree
  • Professional experience with Salesforce and/or Adobe configuration and development
  • Highly organized, detailoriented, and ability to work independently
- in-depth understanding of the capabilities and constraints of the Salesforce/Adobe

  • Excellent analytical skills, including the ability to define, refine and implement process improvements
  • Experience working in a deadlinedriven, Agile project management framework
  • Excellent verbal/written communication skills; able to effectively communicate with both business and technical teams
  • Working experience with BI tools/CMS/CRM/
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