Asst. Floor Manager - Dubai, United Arab Emirates - Apt Resources | Recruitment Specialists

Description

Apt Resources is a leading recruitment company in the industry with clients who specialize in operating and managing lifestyle restaurants. We are currently seeking a highly motivated and organized individual to join their team as an Assistant. Floor Manager. This is an exciting opportunity for someone looking to advance their career in the hospitality industry and be part of a dynamic and fast-paced environment.

As an Asst. Floor Manager, you will play a crucial role in ensuring the smooth operations of their lifestyle restaurants. You will be responsible for overseeing the front-of-house operations, ensuring exceptional customer service, and maintaining the highest standards of quality and cleanliness. You will work closely with the Floor Manager to lead a team of front-of-house staff and ensure that all customers have a memorable dining experience.

Responsibilities

• Assist the Floor Manager in managing the daily operations of the restaurant
• Provide leadership and supervision to front-of-house staff, ensuring they adhere to company policies and deliver outstanding customer service
• Monitor the quality of food and service, taking necessary action to ensure customer satisfaction
• Assist in the development, implementation, and evaluation of training programs for front-of-house staff
• Handle customer complaints and resolve issues in a professional and timely manner
• Conduct regular inspections to ensure cleanliness and adherence to health and safety standards
• Assist in the preparation of daily reports, including sales, labor, and inventory
  
  

Requirements

• Minimum 2 years of experience in a similar role in the hospitality industry in Dubai
• Excellent interpersonal and communication skills
• Strong leadership and organizational abilities
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Knowledge of food and beverage operations and trends
• Familiarity with POS systems and restaurant management software
• Ability to work flexible shifts, including weekends and holidays
  
  

Benefits

Competitive Salary as per current market values.