Spa Supervisor - Dubai, United Arab Emirates - HOUSE OF ENSPA

HOUSE OF ENSPA

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

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Description

Job Responsibility:

Ensures that a high standard of customer care and treatment is delivered and time reporting
Leads, motivates and directs the works of other staff
Carry out supervisory responsibilities in accordance with policies and procedures.
Effectively drive treatment delivery to meet, and where possible exceed, targets; drive the development of the Spa
Ensure all the booking system are managed effectively
Maintain and manage data base
Monitoring visitors and assisting enquiries
Receive and greet visitors in an efficient, tactful and courteous manner
Actively participate in regular supervision
Ensures that a high standards are maintained within the spa and oversee the staff to ensure smooth running of operations
Develops and maintains relationships with guest
A certain degree of creativity and latitude is expected
Guide technicians to acquire a thorough comprehension of client's needs, mistakes and misunderstanding to be eliminated
Assist to maintain stock level
Total control of health & safety in the Spa area
Assist supervisor/manager at staff meetings, or conduct meetings in absence of the manager
Perform all services to the highest quality for every guest
Maintain cleanliness of work station and surrounding work areas
Ensure that daily cleaning duties are observed
Provides coaching and counseling to staff members as needed with the guidance of the Operations manager
Take payments, post charges, enter amounts into computer, and balance accounts at end of shift.

- overseeing the daily operation of the entire spa

Handle emergencies that arise when on duty alone, notifying appropriate personnel.

Reporting to Operations Manager
With minimum 25 employees reporting to the Manager/Supervisor

Requirements:

Supervisory experience
Excellent verbal and written skills.
Able to show initiative and make decisions
Strong planning, customer service, organizational and analytical skills
Strong interpersonal skills
Proven leadership abilities and a professional, personable manner
A team Player
Enthusiastic, Energetic & demonstrates collaborative skills

Academic Discipline Bachelors degree
Years of Experience Required - 3 years
Present Location - UAE Preferred

About the Company

Designed to meet the needs of women who see nail care as a significant part of their complete image, The Nail Spa is the region's first spa-like environment dedicated purely to hand and foot care.

The Nail Spa was established by Shabana Karim, a resident of the UAE for over 20 years, for a very simple reason; she was determined to combine high standards of service and hygiene and highly affordable treatments - all within a luxurious, modernist environment.

The modern, spa-inspired interior has been designed to support the company's focus on hygiene, as well as on client comfort and relaxation.

In addition to a specialist sterilizing room where all nail care equipment is prepared in sterile conditions for each and every client, the salon also utilizes natural effect lighting to ensure that nail colors look the same outdoors as they do indoors.

Salary:
From AED4,000.00 per month

Ability to commute/relocate: