Business Analyst - Dubai, United Arab Emirates - Emirates NBD

Emirates NBD

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Company Introduction

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers.

The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches.

We also operate
Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

Job Purpose:

As Business Analyst
Business Banking at Emirates NBD, your role is to*
Major focus on aligning with overall business objectives in Saudi Arabia
It is a special role which is introduced within a squad sometimes to help Product Owners in Requirement Elicitation
Documentation and Product Backlog creation.
They support product owners in daytoday work, but they should not be confused with Product Owner role at all as their span of responsibility is mostly limited to assist product owner in Requirements Elicitation and acting as Functional Test Leads Collaborate closely with digital product owner to prioritize epics based on business value, customer impact, and strategic objectives.

Responsibilities

Work with stakeholders to define and refine user stories, ensuring they are clear, concise, and actionable.
Develop detailed acceptance criteria for each user story, outlining specific conditions that must be met for the story to be considered complete.
Act as a gatekeeper for user story certification, verifying that all acceptance criteria have been met before accepting the story as complete.
Coordinate with QA teams to define test cases based on acceptance criteria and assist in test execution as needed.
Document and communicate lessons learned from user story reviews to improve future development processes and outcomes.
Collaborate with digital product owner to understand business objectives and requirements for digital products and services.
Participate in agile ceremonies such as sprint planning, daily standups, and sprint reviews to provide input and feedback on product development progress.
Monitor key performance indicators (KPIs) and metrics to track the success and effectiveness of digital products.
Collaborate with UX/UI designers to ensure usercentric design and seamless user experiences
Responsible to Conduct**:
Operational Process Reviews
Requirement Elicitation
Workshops with Product Stakeholders End User Training Workshops

To be successful in this role, you will need the following skills and experience

Fluency in Arabic would be an added advantage
Willingness to travel to Saudi Arabia, however the role is based in Dubai, UAE
Must possess good analytical & numerical skills
7+ years of regional banking industry experience with specialization in Agile delivery
Ability to translate business discussions for technical teams and likewise, technical discussions for business stakeholders
Strong stakeholder management skills and Work closely with relationship and coverage teams.
Ability to think broadly and have a holistic approach
Clear communication and articulation skills

What we offer you