Nexthink Specialist - dubai - Linkinghumans

    Linkinghumans
    Linkinghumans dubai

    2 days ago

    Description
    Job Description

    Linking Humans is working with a global enterprise to recruit a Level 2 NOC Engineer with specialist expertise in Nexthink. If you're passionate about monitoring automation and proactive end‑user experience management at scale this could be your next move.

    The Role

    As a key member of the operations support team you'll play a critical role in maintaining, optimising and advancing the organisation's digital end‑user monitoring and experience strategy using Nexthink and related technologies.

    You'll support real‑time infrastructure monitoring integration with enterprise platforms, develop automations and lead advanced troubleshooting across a complex enterprise landscape.

    This role is based on‑site during business hours and includes participation in a 24/7 on‑call rotation for escalated support needs.

    What You'll Be Doing
    • Manage and support Nexthink in a high‑availability enterprise‑grade production environment.
    • Design, implement and fine‑tune dashboards, reports, alerts and proactive monitoring capabilities.
    • Lead platform upgrades, patching, automation and health checks.
    • Integrate Nexthink with major platforms such as ServiceNow, ScienceLogic, Dynatrace, Azure, AWS, VMware and Office 365.
    • Create and manage custom PowerShell scripts and workflows.
    • Monitor and analyse logs, events and business service KPIs.
    • Ensure end‑to‑end visibility across client devices, virtual infrastructure and critical applications.
    • Contribute to incident resolution, root‑cause analysis and service improvement.
    • Participate in project work‑streams and collaborate across infrastructure and cybersecurity teams.
    What We're Looking For
    • Minimum 5 years experience in enterprise IT environments with a focus on digital end‑user infrastructure.
    • At least 5 years of hands‑on expertise with the Nexthink platform, including design, customisation, integration and automation.
    • Advanced knowledge of scripting (PowerShell) monitoring tools and log analytics.
    • Proven ability to work across large‑scale environments involving Windows, Linux, virtualisation (VMware NSX), cloud platforms (Azure, AWS), containers and enterprise networks.
    • Experience integrating Nexthink with monitoring and ITSM tools (e.g ServiceNow, ScienceLogic, SolarWinds etc.).
    • Deep understanding of infrastructure operations, digital experience management and monitoring best practices.
    • Strong communication and problem‑solving skills.
    Preferred Certifications
    • Nexthink Professional Certification (mandatory)
    Additional Notes
    • This is an on‑site operational support role.
    • Participation in an after‑hours on‑call rotation is required.
    • Candida tes must have a strong sense of ownership, accountability and a proactive mindset.

    If you're a Nexthink expert ready to make an impact in a fast‑moving enterprise environment, we'd love to speak with you.

    Required Experience:

    Unclear Seniority

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