Head Waiter - Dubai, United Arab Emirates - Independent Food Company

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Principle Responsibilities & Position Purpose:

He / She supervises and heads (hands on) the service activities in the outlet aiming all times for the highest possible customer satisfaction.


  • Works in close cooperation with the Kitchen and Stewarding as well as the outlet cashiers to ensure a smooth running operation.
  • He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP's i.e. guest care, product knowledge, grooming standards, up selling, etc.
  • Monitor's duty schedules for the respective team.
  • Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
  • Works towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
  • To demonstrate pride in the workplace and personal appearance at all times
  • To adhere to rules and regulations at all times.
  • To report any equipment failures/problems to the Maintenance Department.
  • To pass any maintenance requests to the Maintenance Department.
  • To participate in any Training/Developments schemes as recommended by senior management.
  • To assist the Supervisor in any task outlined/detailed by him/her.
  • To comply with any reasonable request made by management to the best of your ability.
  • Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.

Job Types:
Full-time, Permanent


Salary:
From AED3,500.00 per month


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

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