Front Desk Role male Candidates Only russian - Dubai, United Arab Emirates - Sundus Recruitment
Description
Daily Operations:
- Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential clients' needs or queries
- Handles all telephone calls in a professional and efficient manner which includes exuding a cheerful and clear tone
- Responsible for managing the office unit & PABX system setup and requests for all clients
- Organizes postage and document courier services, handle mail, incoming & outgoing deliveries
- Coordinates conference room bookings, refreshments for meetings and other special arrangements
- Handles all secretarial and administrative duties for clients, as requested
- Performs check in & check out process for all clients
- Conduct upselling and crossselling to maximize revenue Service Standards:
- Ensures that clients' requests and demands are met to the best of your professional ability. This includes the handling of all inquiries, complaints and feedback
- Establishes and offers input on improvement to service standards, in liaison with the Centreincharge
- Ensures that the Centre's service standards are maintained at all times Internal:
- Develop rapport and professional business relationships with fellow colleagues and stakeholders
- Support local Operations to maximize profitability, efficiency and productivity
Job Location:
Dubai
Ø Conduct site inspection by coordinating with cleaners to know the status of cleaning.
Ø Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness, Conduct training to employees for the use of cleaning equipment and chemicals.
Ø Request for cleaning chemicals and equipment's as per site requirements; To be familiar with the client scope of work.
Ø Investigates complaints regarding housekeeping service and equipment and takes corrective action; Makes recommendations to improve service and ensure more efficient operation.
Experience and Qualifications:
- Minimum 2 years of experience as a Supervisor in Housekeeping.
- Knowledge of Health and Safety relating to Operations.
- Must have as a minimum qualification of Secondary Education and BICS certification is an added advantage.
- Working knowledge in operation and maintenance of general housekeeping machinery.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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