Help Desk Analyst - Dubai
Only for registered members Dubai, United Arab Emirates
5 days ago
Job summary
The Help desk role is to provide 1st line support and guidance to ensure requests issues orders and complaints are recorded categorized prioritised and resolved in compliance with agreed service levels.You will need to enjoy working as part of a team with an excellent telephone manner and take pride in the work you deliver.
Where possible a first-time fix should be provided through the use of excellent questioning skills tools knowledge bases working to clearly defined ITIL processes.
Job description
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