F&B Captain - Dubai
1 month ago

Job summary
Ensure guests receive excellent service and satisfaction throughout their dining experience, anticipating needs and providing personalized attention Supervise and guide waiters during service to maintain hotel standards and smooth workflow Manage table assignments, reservations, and seating arrangements efficiently to optimize guest flow Check accuracy of orders taken, confirm special requests,
and coordinate timely delivery to guests Promote menu items, specials,
and beverages through effective upselling techniques
and suggest pairings Communicate with kitchen and bar teams to ensure smooth order execution
and resolve delays quickly Handle minor guest complaints professionally
and escalate major issues to the Team Leader promptly Train
and mentor waiters on service etiquette,
/hotel policies for consistent quality Inspect table setups,cutlery,glassware,and cleanliness before
during service to uphold standards Assist with billing,payment processing,and provide feedback< br/to the Team Leader on staff performance/opertional improvements
Job description
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