Contact Center Representative - Dubai, United Arab Emirates - Global Career Heights (GCH)

Global Career Heights (GCH)
Global Career Heights (GCH)
Verified Company
Dubai, United Arab Emirates

5 days ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

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Description
Job description


Job title:
Call Centre Representative

  • Contact Center

Job location:
Dubai


Job type:
Full time, Permanent


Salary:
AED 7K-8K + Benefits


Start date:
Soon


Responsibilities:


Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

Building lasting relationships with clients and other call center team members based on trust and reliability.


Salary:
AED7, AED8,000.00 per month
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