Talent Systems Support Specialist - Dubai, United Arab Emirates - Black Pearl Consult

Description

Job Description
Our client, a well-known HR solutions software provider, is looking for a Talent Systems Support Specialist to be based in Dubai.

In this role you will have the following responsibilities:

This is a critical role within our organization, as it involves maintaining and supporting our client's talent systems to ensure smooth and efficient operation.

The ideal candidate for this position is detail-oriented, analytical, and possesses strong problem-solving skills.

You must have a solid understanding of talent management processes and systems, and be able to quickly adapt to new technologies and trends in the industry.

Excellent communication skills, both written and verbal, are essential as you will be interacting with individuals at all levels of the organization.

Responsibilities

· Ensure the smooth functioning of our client's talent systems by conducting regular system checks and maintenance.

· Collaborate with the implementation consultant to configure and customize the talent systems to meet business requirements.

· Provide end-user support and training on the talent systems to ensure effective system usage across the organization.

· Troubleshoot and resolve technical issues related to the talent systems in a timely manner.

· Collaborate with internal and external stakeholders to implement system enhancements and upgrades.

· Analyze system usage data and generate reports to identify areas for improvement.

· Participate in testing and quality assurance activities for system upgrades and new system implementations.

Requirements

To be considered for this role, you must meet the following criteria:

· Bachelors degree in Information Technology or related field.

· Proven experience working with talent management systems, such as applicant tracking systems, learning management systems, and performance management systems.

· Strong technical skills, including proficiency in system configuration and troubleshooting.

· Knowledge of talent management best practices and industry trends.

· Excellent problem-solving and analytical skills.

· Exceptional attention to detail and organizational skills.

· Strong communication and interpersonal skills.

· Ability to manage multiple priorities and deadlines in a fast-paced environment.

Work Location - Dubai, UAE.

To know about other vacancies we have, please check our website ) and follow us on our social media accounts - LinkedIn / Facebook / Twitter / Instagram

Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website -

Requirements
4+ years of demonstrated experience in manual QA testing with analysing requirements, executing and documenting tests and performing automated, tool-driven testing scenarios Experience in API testing skills in Arabic contexts Able to communicate in Arabic (Proficiency level - B1 and above) Verify and sign off all product releases Post release sanity checks and testing experience is a must Proven ability to take direction, but work independently Excellent oral and written communication skills and the ability to clearly articulate to all project members and stakeholders. Must be a team player who works well with technical and non-technical resources Knowledge of SQL Querying skill is must Should have experience in API testing using Postman. Strong knowledge in Web-Based application testing. Strong knowledge of software QA methodologies, tools, and processes. Must be experienced in writing clear, concise and comprehensive test plans and test cases. Hands-on experience with both white and black box testing. Experience working in an Agile/Scrum development process. Experience with performance/or and security testing is a huge plus. Experience with load testing is a huge plus. To view other vacancies we have, please check our website ) and follow us on our social media accounts - LinkedIn / Facebook / Twitter / Instagram Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website -