Export Sales Coordinator - Dubai - Sperton Global AS

    Sperton Global AS
    Sperton Global AS Dubai

    1 day ago

    Description

    Job Description – Export Sales Coordinator


    Role Overview


    The Export Sales Coordinator will be responsible for end-to-end export order coordination, SAP/ERP order processing, export documentation, customer coordination, and sales support. The role requires strong exposure to export operations, documentation, LC handling, and cross-functional coordination to ensure timely and accurate execution of export sales orders.

    Key Responsibilities


    1. Export Order Processing

    • Prepare Proforma Invoices and enter export orders into SAP/ERP

    • Track order execution from booking to completion

    • Coordinate with internal teams and share order execution status with the sales team

    • SAP/ERP experience is mandatory

    2. Export Documentation

    • Prepare export documents: Invoice, Packing List, Bill of Lading, Certificate of Origin, Insurance

    • Handle Letters of Credit (LC) and prepare documents as per LC terms

    • Maintain export documentation and track payments and overdue status

    • Validate export documents before sharing with customers

    3. Customer Relationship Management

    • Maintain and update customer databases

    • Coordinate with key accounts and resolve customer queries effectively

    4. Sales & Administrative Support

    • Support the sales team with reports, presentations, and proposals

    • Assist in preparing sales contracts and agreements

    5. Internal & External Coordination

    • Coordinate with Production, Logistics, Stores, and Finance teams

    • Communicate order status, delivery schedules, and product details to customers

    6. Market Research & Reporting

    • Conduct market research to identify trends and sales opportunities

    • Analyze sales data and provide insights to the sales team

    • Prepare regular sales reports, forecasts, and performance metrics

    7. Inventory & Delivery Coordination

    • Coordinate with inventory teams to ensure stock availability

    • Monitor stock levels and ensure timely deliveries

    8. Customer Service & Follow-ups

    • Address customer complaints professionally and promptly

    • Follow up post-sales to ensure customer satisfaction

    • Collect and report customer feedback for continuous improvement

    9. Compliance & Technology

    • Ensure compliance with company policies and export regulations

    • Maintain confidentiality of sensitive information

    • Utilize sales tools and stay updated with new technologies

    Salary & Benefits

    • Salary: AED 1,800 – 2,500

    • Working Hours: 9:00 AM – 6:00 PM

    • Accommodation & Transportation: Provided by the company

    • Other Benefits: As per UAE labour law


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