Prepare Proforma Invoices and enter export orders into SAP/ERP
Track order execution from booking to completion
Coordinate with internal teams and share order execution status with the sales team
SAP/ERP experience is mandatory
Prepare export documents: Invoice, Packing List, Bill of Lading, Certificate of Origin, Insurance
Handle Letters of Credit (LC) and prepare documents as per LC terms
Maintain export documentation and track payments and overdue status
Validate export documents before sharing with customers
Maintain and update customer databases
Coordinate with key accounts and resolve customer queries effectively
Support the sales team with reports, presentations, and proposals
Assist in preparing sales contracts and agreements
Coordinate with Production, Logistics, Stores, and Finance teams
Communicate order status, delivery schedules, and product details to customers
Conduct market research to identify trends and sales opportunities
Analyze sales data and provide insights to the sales team
Prepare regular sales reports, forecasts, and performance metrics
Coordinate with inventory teams to ensure stock availability
Monitor stock levels and ensure timely deliveries
Address customer complaints professionally and promptly
Follow up post-sales to ensure customer satisfaction
Collect and report customer feedback for continuous improvement
Ensure compliance with company policies and export regulations
Maintain confidentiality of sensitive information
Utilize sales tools and stay updated with new technologies
Salary: AED 1,800 – 2,500
Working Hours: 9:00 AM – 6:00 PM
Accommodation & Transportation: Provided by the company
Other Benefits: As per UAE labour law
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Export Sales Coordinator - Dubai - Sperton Global AS
Description
Job Description – Export Sales Coordinator
Role Overview
The Export Sales Coordinator will be responsible for end-to-end export order coordination, SAP/ERP order processing, export documentation, customer coordination, and sales support. The role requires strong exposure to export operations, documentation, LC handling, and cross-functional coordination to ensure timely and accurate execution of export sales orders.
Key Responsibilities
1. Export Order Processing
2. Export Documentation
3. Customer Relationship Management
4. Sales & Administrative Support
5. Internal & External Coordination
6. Market Research & Reporting
7. Inventory & Delivery Coordination
8. Customer Service & Follow-ups
9. Compliance & Technology
Salary & Benefits
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